TAJ HOSSAIN
Saint Petersburg,FL
Summary
Dedicated professional with expertise in customer service, operations, and leadership. Skilled in fostering member relations and cultivating a positive environment. Committed to contributing to a team focused on health and fitness, leveraging a strong work ethic and discipline gained as a competitive Muay Thai athlete.
Overview
3
3
years of professional experience
Work History
Head Instructor & Program Director (Operations & Member Services)
Bushido Karate Academy
01.2023 - Current
- Lead classes and provide instruction for students of all ages.
- Managed front desk operations, ensuring seamless customer service, efficient scheduling, and positive daily member interactions.
- Follow up with prospective members, answer questions, conduct consultations, and assist with membership enrollment.
- Convert leads into active members through relationship building and membership signups.
- Built and maintained strong relationships with students, parents, members, and local community, enhancing engagement and loyalty.
- Coordinated academy events, seminars, testing days, and community activities to foster a vibrant and inclusive environment.
- Maintain facility cleanliness, organization, and presentation standards.
- Take initiative and handle a wide range of responsibilities to support the growth and success of the academy.
Education
High School Diploma -
Online High School Program
Florida Virtual School05-2026
Skills
- Customer support
- Member engagement
- Program administration
- Membership enrollment
- Member retention strategies
- Leadership and teamwork
- Effective communication
- Problem solving strategies
- Event management
- Operational efficiency
- Time management skills
- Strong communication skills
Additional Information
Competitive Muay Thai athlete., Passionate about health, fitness, and personal development., Referred by current Life Time employee Jack Birge.
Availability
- Monday: 12 PM – 5 PM
- Tuesday: Open – 5 PM
- Wednesday: 12 PM – Close
- Thursday: Open – 5 PM
- Friday: 12 PM – 5 PM
- Saturday: Open
- Sunday: Open
Timeline
Head Instructor & Program Director (Operations & Member Services)
Bushido Karate Academy
01.2023 - Current
High School Diploma -
Online High School Program