TaJae Jones
Clinton,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
9
9
years of professional experience
Work History
Overnight Concierge
Bozzuto Management Company
09.2024 - Current
- Monitor security cameras and building access points.
- Conduct routine patrols of the premises.
- Respond to emergencies (fire alarms, medical situations, unauthorized entry
- Receive and log overnight packages.
- Organize packages in the storage area by unit number).
- Maintain daily shift reports and update logbooks.
- Document maintenance issues and submit work orders.
- Prepare handoff notes for the morning/day concierge
Administrative Assistant
Advantage Workspaces
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Ambassador
CitizenM Hotel
07.2023 - 02.2024
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Performed nightly updates to room charges and rates.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Balanced hotel accounts and resolved discrepancies.
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Dental Hygiene Assistant
Fenton Family Dental
05.2022 - 06.2023
- Prepared patient for x-rays and gathered x-ray films.
- Managed hygienist schedules with calendaring software to maintain steady patient flow.
- Administered routine dental hygiene procedures and treatments.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
- Assisted doctors and hygienists during root canals, cavity fillings and wisdom teeth extraction.
Hairstylist's Assistant
L'amour De Rose
03.2016 - 06.2019
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Increased client satisfaction by providing excellent customer service.
- Checked in with clients to confirm comfort throughout appointments and services.
Education
No Degree - Dental Assisting
Maryland Dental Assistant School
Accokeek, MD02.2022
High School Diploma -
Gwynn Park High School
Brandywine, MD05.2018
Cosmetology
Gwynn Park High School Cosmetology Program
Brandywine, MD05.2018
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Team player mentality
- Training and mentoring
- Detail-oriented approach
Timeline
Overnight Concierge
Bozzuto Management Company
09.2024 - Current
Administrative Assistant
Advantage Workspaces
02.2024 - Current
Ambassador
CitizenM Hotel
07.2023 - 02.2024
Dental Hygiene Assistant
Fenton Family Dental
05.2022 - 06.2023
Hairstylist's Assistant
L'amour De Rose
03.2016 - 06.2019
No Degree - Dental Assisting
Maryland Dental Assistant School
High School Diploma -
Gwynn Park High School
Cosmetology
Gwynn Park High School Cosmetology Program
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