Tajah Henry
Norco,LA
Summary
Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated with extensive customer service and sales experience. Very goal oriented individual versed in greeting a high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Specialist
Target Corporation
Metairie, LA
11.2021 - 11.2022
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Patrolled and monitored premises by foot.
- Provided safety reports and data analysis to building managers to inform security processes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Correctional Officer
St. John the Baptist Parish Sheriff’s office
Laplace, LA
07.2020 - 10.2021
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Received and accounted for personal possessions and determined inmate work assignments.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Pawn Broker
Cash America Pawn
Laplace, LA
02.2016 - 07.2020
- Assisted customers with sales purchases.
- Assessed current and up-to-date value of potential pawn loan merchandise.
- Processed pawn and payday loans
- Wrote layaways
- Processed new merchandise to be viewed and sold.
- Maintained store cleanliness and organization.
- Gained certifications in both Jewelry and Firearm handling annually.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Sales Associate
Big Lots
Laplace, LA
01.2014 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Prepared large cash deposits with zero discrepancies.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Developed, marketed and sold full range of products and support services.
Education
Some College (No Degree) - Pediatric Nursing
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
East St. John High School
Reserve, LA05.2013
Skills
- Medical Emergency Response
- CCTV Monitoring
- Team Player
- Emergency Situation
- Critical Thinking
Accomplishments
• Successfully completed a six week POST Corrections Academy.
• Gained certification in CPR.
• Successfully completed Stop the Bleed Course and gained certification in wound care.
• Certified in use of both Taser and OC application.
- Certified in Medical Terminology through dual enrollment course.
Certification
CPR Certification
Timeline
Security Specialist
Target Corporation
11.2021 - 11.2022
Correctional Officer
St. John the Baptist Parish Sheriff’s office
07.2020 - 10.2021
Pawn Broker
Cash America Pawn
02.2016 - 07.2020
Sales Associate
Big Lots
01.2014 - 01.2016
Some College (No Degree) - Pediatric Nursing
Southeastern Louisiana University
High School Diploma -
East St. John High School
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