Tajai Jones
Lacey,WA
Summary
Cybersecurity student at Saint Martin's University and avid technology enthusiast with a passion for IT and cybersecurity. Bringing over five years of diverse experience as a U.S. Marine, including project management, functional training, and team supervision. Recognized for a strong work ethic, adaptability, and problem-solving skills. I excel in fast-paced environments and I’m seeking to apply my background to achieve outstanding results in a dynamic cybersecurity role.
Overview
6
6
years of professional experience
Work History
Infantryman/Marine Security Guard
United States Marine Corps
01.2020 - Current
- Safeguarded U.S
- Embassy personnel and prevented compromise of Secret and Top Secret documents
- Conducted security searches to ensure safety standards
- Completed shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents
- Performed surveillance utilizing CCTV systems and assisted in maintaining these systems
- Utilized Microsoft Office for daily operations (Excel, PowerPoint, Word, Outlook)
- Implemented and maintained IT infrastructure, including setup and configuration of workstations, printers, and other peripherals.
Technical Support Assistant
California State University- Fresno
12.2018 - 12.2019
- Delivered high-quality technical support for hardware, software, and networking issues, resolving an average of 9 tickets per day with a 77% satisfaction rate
- Diagnosed and troubleshot technical problems, including operating system errors, network connectivity issues, and issues with the Blackboard course management system
- Provided in-person support, guiding users through step-by-step resolutions.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06-2018
Skills
- Knowledgeable in Windows and macOS operating systems, basic understanding of Linux
- Experience assembling, installing, and troubleshooting computer hardware components
- Proficient in Microsoft Office Suite and coding with Python 3, HTML/CSS, and C
- Ability to assist with software installations, updates, and user support
- Event sequencing
- Report Writing
- Reviewing records
- Team Leadership
Clearance
Top Secret Clearance through the Department of State
Projects
Personal Computer Builds, 10/01/15, Present, Assembled and configured a personal computer from scratch, including installation of operating system, drivers, and software applications., Diagnosed and resolved hardware issues, ensuring optimal system performance., As of today, I help colleagues assemble and configure their own personal computers from scratch. Network Setup Project, 12/01/23, Designed and set up a small home network, including router configuration, Wi-Fi setup, and troubleshooting connectivity issues., Implemented basic security measures such as password protection and firewall configuration.
Timeline
Infantryman/Marine Security Guard
United States Marine Corps
01.2020 - Current
Technical Support Assistant
California State University- Fresno
12.2018 - 12.2019
High School Diploma -
Sunnyside High School
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