Tajai Smith
Philadelphia,PA
Summary
Dynamic professional with experience at La Salle University, excelling in team building and effective communication. Successfully trained guides and transformed customer complaints into positive experiences, enhancing the university's brand. Proficient in social media strategies, I thrive in collaborative environments, ensuring safety and satisfaction during campus tours.Seeks to leverage these transferable skills in dynamic and innovative setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Admission Campus Explorer
La Salle University
09.2024 - Current
- Trained new guides in tour routes, presentation skills, and customer service standards.
- Resolved customer complaints with diplomacy, often turning negative experiences into positive reviews.
- Maintained safety protocols during tours, addressing any emergencies or concerns promptly.
Education
Bachelor of Arts - Criminal Justice And Psychology
La Salle University
Philadelphia, PA05.2027
Skills
- Company branding
- Social media
- Team building
- Team collaboration
- Effective communication
- Group oversight
Accomplishments
- Alpha Alpha Alpha - A National Honor Society for First-Generation College Students
- Sophomore Senator -Student Government Association
Certification
Certified in First Aid, November 2024
Hobbies and Interests
Classical Trained for Piano and Cello, School Mascot for La Salle University
Timeline
Admission Campus Explorer
La Salle University
09.2024 - Current
Bachelor of Arts - Criminal Justice And Psychology
La Salle University