Tajania Hamilton
Cleveland,OH
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Touch of Italy
Cleveland, OH
02.2024 - 04.2025
- Prepared drinks according to standard recipes.
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Data Entry Clerk
S&P Global Market Intelligence
Cleveland, OH
02.2020 - 06.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Customer Service Cashier
Mayc's
Cleveland, OH
01.2018 - 05.2020
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Assisted customers with locating merchandise within the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Education
GED -
Cleveland Job Crops
Cleveland, OH05-2011
Skills
- Drink preparation
- Food safety compliance
- Customer service
- Order accuracy
- Team collaboration
- Conflict resolution
- Time management
- Employee training
- Communication skills
- Attention to detail
- Check payment processing
- Multitasking and organization
- Exceptional customer service
- Positive guest interactions
Timeline
Server
Touch of Italy
02.2024 - 04.2025
Data Entry Clerk
S&P Global Market Intelligence
02.2020 - 06.2022
Customer Service Cashier
Mayc's
01.2018 - 05.2020
GED -
Cleveland Job Crops