Tajeyah Brown
Davenport,FL
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Tasks and training in various skills. Motivated to learn, grow and excel in multiple environments and industries.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Island H2O
Kissimmee, FL
03.2021 - 09.2021
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Trainee
McDonald’s
Davenport, FL
09.2020 - 03.2021
- Learned new materials, processes and programs quickly.
- Attended training courses to build understanding of processes, techniques and industry.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Maintained high levels of efficiency during training by taking detailed notes and asking questions.
- Educated staff on organizational mission and goals to help employees achieve success.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Shift Leader
Dunkin' Donuts
Kissimmee, FL
06.2021 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Regulated pricing, inventory count and supply during shift hours.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Lifeguard/recreation
Grove Resort And Water Park
Winter Garden, FL
03.2022 - Current
- Attentively monitored swimmers to identify distress.
- Saved distressed persons using rescue techniques and equipment.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Consulted with emergency personnel while securing scene.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Checked pool and surrounding areas for hazardous conditions.
- Passing out cold waters to ensure my team is well hydrated therefore everyone is able to work to the best of their abilities
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Enforce pool rules to implement a safe swimming environment
- I help manager with other tasks when short staffed such as inventory, sales, and occasionally working in our activity center.
- That comes with picking up my work area, filling out inventory and receipt summaries, making money drops, selling products including cabanas and pool side seating, as well as informing guest about all the resort has to offer.
Education
Alco
Kissimmee, FL06.2022
Skills
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Attention to Detail
- Analytical and Critical Thinking
Certification
- 2 year First Aid/CPR Certified
- Shallow water rescues certified
Timeline
Lifeguard/recreation
Grove Resort And Water Park
03.2022 - Current
Shift Leader
Dunkin' Donuts
06.2021 - 03.2022
Lifeguard
Island H2O
03.2021 - 09.2021
Trainee
McDonald’s
09.2020 - 03.2021
Alco
- 2 year First Aid/CPR Certified
- Shallow water rescues certified
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