Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TAJH SILLIONNAT

Tampa,FL

Summary

I am a trilingual, skilled, and motivated individual ready to work alongside a team to achieve company goals. I am experienced with Mac OS and Microsoft software's as well as Office 365 platforms. My work experience specializes in customer service and relations in a college and retail environment and also in sales i dealt with high call volume environments between 80-100 calls a day. In my positions I have acquired the necessary skills to successfully retain business and attain new students and customers. Also have a great background in sales and in data entry. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. I am here to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Admissions Representative

Ultimate Medical Academy
02.2020 - Current
  • Contact prospective students via phone call to conduct interviews in order to understand their background, challenges, and goals to help determine if UMA is the right choice for them
  • Assist prospective students throughout the application and admissions process
  • Refer students to financial aid or other specialized teams that can help students with further inquiries
  • Trained new team members on operational procedures and company goals.
  • Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
  • Have high call volume experience taking between 80 to 100 calls a day.

Remote Sales Manager

Adecco Staffing
06.2017 - 01.2020
  • Managed inbound and outbound calls in order to resolve concerns and respond to inquiries
  • Recommended products and services to existing members and educated members about ongoing offers
  • Assisted members with identifying and accessing care by locating in-network professionals
  • Validated data and resolved problems related to system-generated information
  • Trained new team members on customer service initiatives and operational procedures.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Sales Associate

Verizon Wireless
06.2015 - 11.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Exceeded quarterly quotas by effectively managing a large territory of accounts and prioritizing tasks accordingly.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.

Education

Bachelor in Arts -

University of South Florida
Tampa, FL
11.2020

Skills

    • Mac OS
    • Microsoft Systems
    • Office 365
    • G Suite
    • Trilingual (English, French, Creole)
    • Organizational skills
      • Experience in Sales
      • Sales Background
      • Conflict resolution
      • Excellent communication
      • Computer literacy
      • Critical thinking

Languages

French
Native or Bilingual
creole
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual

Timeline

Admissions Representative

Ultimate Medical Academy
02.2020 - Current

Remote Sales Manager

Adecco Staffing
06.2017 - 01.2020

Sales Associate

Verizon Wireless
06.2015 - 11.2022

Bachelor in Arts -

University of South Florida

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TAJH SILLIONNAT