HOnor Moore
PALM DESERT,California
Summary
Dynamic and motivated individual with a strong work ethic, quick learning ability, and unwavering reliability. Adept at thriving in team settings and independently, with a proven track record of adapting to diverse challenges. Demonstrated capacity to excel under pressure, consistently meeting deadlines in high-stakes environments. Authorized to work in the US for any employer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Admissions Representative
The Ohana Addiction Treatment Center
Kailua-Kona, HI
05.2023 - Current
- Answer inbound calls, provide information about our services, insurance verification, follow up calls from previous inquiries, assist, guide, direct admissions process, clinical assessment in Kipu, assist clients with travel process, help clients overcome fears and gain courage to get treatment, send financial agreements, process payments in Quickbooks, send welcome letters, manage bed counts, refer clients to other centers or interventionist, collaboration with clinical team, exceed expectations and above average with seeing clients find help they need, manage waiting list and follow up
Floor Technician
417 Recovery
Palm Desert, CA
05.2023 - Current
- Work with adolescents seeking help for mental health and SUD, teach life skills group, administer UA screenings, send UA to labs, update notes in Alleva, direct clients to their assigned therapist and groups
Founder and CEO
Synergy Subscriptions LLC
Oceanside, CA
10.2012 - 01.2023
- Managed operations for magazine renewal company, responsible for all corporate decisions, managed overall operations, saw company visions all the way through, overseen customer satisfaction, worked side by side with sales team, drove the success to weekly/monthly/annual quotas, created atmosphere of unity with creative team building, formatted leads in Excel
Cofounder and CEO
Satellite Publishing Group
Manhattan Beach, CA
10.2010 - 10.2012
- Built and maintained relations with all vendors, hired and trained sales team for 6 locations, created pay and bonus structure, exceeded 1 million dollar annual sales goal by double, overseen day to day operations with sales team, closed deals, took and processed payments, implemented team building exercises
Regional Sales Manager
Worldwide Publishers
Redondo Beach, CA
02.2006 - 10.2010
- Renewed magazine subscriptions for existing subscribers, trained sales team, managed sales team for multiple locations, delivered reports to senior staff, exceeded all sales expectations, team building exercises
Education
College in Basic Studies -
Blinn College
05.2002
Associate of Science - HSAD
College of The Desert
Palm Desert, CASkills
- Multi-line phone systems (10 years)
- Phone etiquette (10 years)
- Communication skills (10 years)
- Team management (10 years)
- Sales (10 years)
- QuickBooks (10 years)
- Microsoft Word (10 years)
- Microsoft Excel (10 years)
- FileMaker (10 years)
- ACH (10 years)
- Debits & credits (10 years)
- New hire process forms, documents (10 years)
- Management (10 years)
- Interviewing (10 years)
- Math (10 years)
- Organizational skills (10 years)
- Customer service (10 years)
- Office management (10 years)
- Leadership (10 years)
- Office experience (10 years)
- Computer skills (10 years)
- Mac OS (10 years)
- Call center (10 years)
- Lead generation (10 years)
- Customer retention (10 years)
- Customer relationship management (10 years)
- Staff training (10 years)
- Telemarketing (10 years)
- Vendor management (10 years)
- Microsoft Office (10 years)
- POS (10 years)
- Negotiation (10 years)
- Contract negotiation (10 years)
- Windows (10 years)
- Internet (10 years)
- VoIP (10 years)
- Knowledge of networking
- Marketing knowledge
- Networking abilities
- Policy understanding
- Regulatory Compliance
- Documentation and Recordkeeping]
- Alleva Certified
- Kipu
- Client Engagement
- Time Management
Certification
- CCAPP Registered, 05/01/23, Present
- Confidentiality, Ethics and Boundaries Course
- Driver's License, 04/01/23, 07/01/27, California
- RADT R1513980723, 05/01/23, 05/01/25, Registered Alcohol and Drug Technician
- CPR Certification, 06/01/23, 06/01/24
Personal Information
Title: A goal-oriented individual working in the addiction field is dedicated to helping individuals overcome substance abuse challenges and achieve lasting recovery.
Awards
The Global Directory of Who's Who Honors - January 2018
Timeline
Admissions Representative
The Ohana Addiction Treatment Center
05.2023 - Current
Floor Technician
417 Recovery
05.2023 - Current
Founder and CEO
Synergy Subscriptions LLC
10.2012 - 01.2023
Cofounder and CEO
Satellite Publishing Group
10.2010 - 10.2012
Regional Sales Manager
Worldwide Publishers
02.2006 - 10.2010
College in Basic Studies -
Blinn College
Associate of Science - HSAD
College of The Desert
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