Lashanda Johnson
Lehigh Acres,FL
Summary
To obtain employment within your company. To become a part of a team important to our society, and participate as a productive team member.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Concentrix
09.2021 - 01.2022
- Answer phones and help with problem solving with the system issues
Home Health Aide
Home Health Care
11.2012 - 12.2019
- Duties: Clean clients home, prepare meals, run errands, remind clients to take medication, give clients positive reinforcement to maintain daily life.
Administrative Assistant
New Stard LLC
10.2010 - 04.2014
- Duties: Answer multi-line phones, filing, organize and attend meetings, keep financial books, maintain client complaints, input information into computer system, hire new employees, attend to disciplinary actions taken against employees, leasing and evictions.
Owner/ Operator Youth Advisor
Nubian Exchange LLC
09.2011 - 09.2011
- Duties: Accept displaced children into my home and care for them until a stable family environment is found, Educate in life skills, Educate in money management.
Caregiver
Tri-cities Health Care
02.2005 - 01.2006
- Duties: Clean office, answer multi-line phone, go out into the field and sit with client's when nursing staff called in sick.
Assistant Administrator
Richmond City Public Schools
09.1999 - 01.2003
- Duties: Answer multi-line phone, input records into computer using excel, file office papers
- Go into the field and work in the cafeteria
- Placing food on trays and washing dishes.
Education
Associate in Arts (AA) in Medical Administrative Assistant -
Grantham University
05.2024
Diploma -
Armstrong High School
01.1999
Skills
- Home Care (10 years)
- Caregiving (10 years)
- Nursing (10 years)
- Senior Care (10 years)
- Meal Preparation (10 years)
- Laundry (10 years)
- Alzheimer's Care (10 years)
- Dementia Care (10 years)
- Patient Care (10 years)
- Medication Administration (10 years)
- Cleaning Experience (10 years)
- EMR Systems (10 years)
- Cooking (10 years)
- Multi-line Phone Systems (10 years)
- Hospice care (10 years)
- Sales (10 years)
- ADLs (10 years)
- Memory care (10 years)
- Hoyer lift (10 years)
- Medical records (3 years)
- Personal assistant experience (10 years)
- Dietary department experience (10 years)
- Infection Control Training (10 years)
- Hospital Experience (3 years)
- Medical Billing (1 year)
- Commercial Cleaning
- ICD-10
- Computer Skills
- Writing skills
- English
- Time management
- Customer service
- Cash handling
- Cash register
- Restaurant experience
- Telehealth
- Vital Signs
Accomplishments
Certified Medical Administrative Assistant
Certification
- Home Health Aide, 05/2014
- CPR Certification, 04/2021
- First Aid Certification
- AED Certification
- BLS Certification
- Driver's License, 01/2021
- Certified Medical Administrative Assistant, 07/2024
Assessments
- Home health aide skills, 01/2021, Proficient, Providing care to patients in a home setting
- Teamwork: Interpersonal skills, 09/2021, Proficient, Responding to challenging team situations at work
- Home health aide skills, 09/2021, Proficient, Providing care to patients in a home setting
- Clinical judgment, 12/2019, Proficient, Assessing a patient's condition and implementing the appropriate medical intervention.
- Caregiver fit, 09/2021, Proficient, Measures the traits that are important for successful caregivers
- Work style: Reliability, 09/2021, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Customer service, 01/2021, Proficient, Identifying and resolving common customer issues
- Medical receptionist skills, 03/2023, Proficient, Managing physician schedules and maintaining accurate patient records
- Nursing assistant skills, 01/2021, Proficient, Providing nursing aid to patients using knowledge of relevant equipment and procedures
- Front desk agent (hotel), 06/2021, Proficient, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Timeline
Customer Service Representative
Concentrix
09.2021 - 01.2022
Home Health Aide
Home Health Care
11.2012 - 12.2019
Owner/ Operator Youth Advisor
Nubian Exchange LLC
09.2011 - 09.2011
Administrative Assistant
New Stard LLC
10.2010 - 04.2014
Caregiver
Tri-cities Health Care
02.2005 - 01.2006
Assistant Administrator
Richmond City Public Schools
09.1999 - 01.2003
Associate in Arts (AA) in Medical Administrative Assistant -
Grantham University
Diploma -
Armstrong High School