Tajiana Barrett
Wilson,NC
Summary
Seasoned Pharmacy Technician with 6 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
11
11
years of professional experience
Work History
Clinical Pharmacy Technician 1
Axelon
12.2023 - 03.2024
- Respond to client inquiries regarding authorization approvals and PBM on-line
- Contact providers for additional information to facilitate coverage determination reviews
- Notify physicians, providers and members of coverage determination request decisions.
- Entered data into computer systems to maintain accurate records of medication
- Maintained patient medication profiles and monitored for drug interactions, allergies, contraindications, and appropriateness of dosage.
Customer Service/Pharmacy Technician
Biologics/McKesson
11.2022 - 12.2023
- Developed relationships with external vendors providing pre-authorization services.
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
- Responded promptly to inquiries from providers, patients and payers regarding status of prior authorization requests.
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
Human Resources Expert/ Seasonal
Target
07.2022 - 11.2023
- Collaborated with external vendors providing services related to payroll processing, benefit administration.
- Compiled reports on employee performance evaluations, attendance records, and training programs.
- Prepared onboarding documents for new hires, such as contracts and employee handbooks.
- Coordinated activities for onboarding new hires such as orientation sessions and tours of the facility.
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
Ambassador
Activus Connect
08.2021 - 07.2022
- Providing assistance to clients with the application process for government assistant programs, including SNAP, WIC, Medicaid, and Social Security Benefits, to ensure they receive the support they need.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pharmacy Technician
Walgreens
08.2019 - 01.2021
- Processed transactions face to face and in the drive-thru
- Packaged and labeled medications while organizing inventory
- Alerted pharmacist of shortages and out of stock medications or supplies
- Maintaining a clean and organized work area to ensure compliance with health and safety regulations.
HBC Clerk/ Office Assistant
Food Lion
12.2017 - 08.2019
- Attends to merchandising within seasonal departments with various displays
- Controls inventory by performing proper receiving/stocking guidelines, processes merchandise transfers, and reports inventory issues
- Provides superior customer service by assisting customers with their shopping needs and handles all customer transactions in a timely and courteous manner
- Facilitated on-site staff training and developed processes and procedures to increase accuracy
- Trained 30 employees in inventory practices, POS systems and product knowledge, contributing to 65% increase in customer satisfaction ratings.
Customer Care Representative/Call Center Manager
Xerox / Conduent (Verizon)
06.2016 - 12.2017
- Reviewed customer data to assess current issues and determine potential solutions
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Cross-trained staff members to increase in customer satisfaction ratings
- Contributed to 25% sales by improving lead-generation and sales-tracking methods
- Promoted to Supervisor.
Receptionist/Administrative Assistant
LGBTA Resource Center
07.2013 - 12.2013
- North Carolina Central University, I was in charge of answering the phones as well as the basic office essential duties
- Held panel meetings and created discussion boards to bring more attention to the center
- Created different event that catered to the LGBTA community of campus and created a safe haven for them to come and relax.
DSD Receiver & Cashier Manager
Just Save
- Maintenance of the front-end
- Assisting and training cashiers on the POS registers
- Creating the weekly schedule
- Pulling and counting registers
- Checking in all vendors that came in store
- Printing and changing signs throughout the store
- Replacing shelf tags for the store as well as creating floor displays and endcaps
- Resetting displays and shelves.
Education
Bachelor's Degree | Bachelor's in Business Administration -
Southern New Hampshire University
06-2025
High School Diploma -
Southeast Halifax High School
05.2013
Skills
- Pharmaceutical Calculations
- FDA compliance
- Insurance Verification
- Regulatory Compliance
- Billing support
- Insurance Billing
- Order Verification
- HIPAA
- Quality assurance and control
- Operations Support
- Healthcare regulations
- New Hire Onboarding
- Processing payments
- Supporting pharmacy operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clinical Pharmacy Technician 1
Axelon
12.2023 - 03.2024
Customer Service/Pharmacy Technician
Biologics/McKesson
11.2022 - 12.2023
Human Resources Expert/ Seasonal
Target
07.2022 - 11.2023
Ambassador
Activus Connect
08.2021 - 07.2022
Pharmacy Technician
Walgreens
08.2019 - 01.2021
HBC Clerk/ Office Assistant
Food Lion
12.2017 - 08.2019
Customer Care Representative/Call Center Manager
Xerox / Conduent (Verizon)
06.2016 - 12.2017
Receptionist/Administrative Assistant
LGBTA Resource Center
07.2013 - 12.2013
DSD Receiver & Cashier Manager
Just Save
Bachelor's Degree | Bachelor's in Business Administration -
Southern New Hampshire University
High School Diploma -
Southeast Halifax High School
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