Takako Kawasaki
Forest Hills
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Crew Time Controller
JetBlue Airways
06.2022 - Current
- Execute proactive changes to those potential limits that do not comply with FAR and CBA or will disrupt the integrity of the JetBlue schedule
- Communicate with pilots to ensure willingness to accept FDP extension or to waive CBA and confirm the most restrictive MOT
- Coordinate with System Operations, ATC, Dispatch and Airports to proactively resolve daily operational irregularities and ensure the SOC is informed of potential issues
Crew Scheduler
JetBlue Airways
04.2022 - 06.2022
- Schedule Flight crewmembers in accordance with Federal Aviation Regulations (FAR) and Company policies (CBA) and procedures
- Process Flight crewmember schedule adjustments using FLICA, Rainmaker and CrewTrac
- Provide Excellent customer service while maintaining working relationships with crewmembers including Flight and Leadership
Flight Operations Coordinator / Assistant Dispatcher
All Nippon Airways
04.2016 - 04.2022
- Monitor and communicate with Air Traffic Control (ATC) to support arrival / departure pilots if any issues arise
- Analyze route weather data on METAR/TAF and NOTAM and proactively advise dispatchers if there are any significant effects on flight plans
- Calculate Flight Duty Period (FDP) and Duty Period to ensure pilots are legal to operate
- Use ACARs message system to make sure that pilots are informed of must off time to maintain legal operation
- Communicate with pilots and flight operation center when FDP extension is needed
Customer Service Representative
All Nippon Airways
03.2014 - 04.2016
- Communicate with Flight Operation and Aircraft Maintenance to ensure passengers safety and on time departures
- Develop relationships with patrons of the airlines to maintain customer loyalty and present the ANA brand
- Aiding handling companies at check-in counter and departure gate
- Determined the most efficient boarding time while ensuring safety
Education
Associate Degree - Hospitality And Tourism
SUNY Rockland Community College
Suffern, NY05.2011
Skills
- FAA Dispatch Certificate
- Microsoft Office (Word/Excel/PowerPoint)
- Jetbord 20
- TOPs
Timeline
Crew Time Controller
JetBlue Airways
06.2022 - Current
Crew Scheduler
JetBlue Airways
04.2022 - 06.2022
Flight Operations Coordinator / Assistant Dispatcher
All Nippon Airways
04.2016 - 04.2022
Customer Service Representative
All Nippon Airways
03.2014 - 04.2016
Associate Degree - Hospitality And Tourism
SUNY Rockland Community College
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