Takako Monica Gregg
Los Angeles,CA
Summary
Experienced manager with over 6 years in restaurant business management, specializing in human resources and recruitment. Proven track record in enhancing operational efficiency and customer satisfaction. Currently pursuing law school to transition back into the legal sector, aiming to leverage my managerial and legal skills to support clients effectively, and to help your company achieve its goals.
Overview
13
13
years of professional experience
Work History
Business Operations Manager
Monty's Good Burger, LLC.
07.2019 - Current
- Assisted in the restaurant development for 4 locations - Culver City, Echo Park, Koreatown, and 3rd Street
- Created training programs and trained employees to learn the operations
- HR and Recruitment- Seeked potential candidates, conducted interviews, hired employees and established an onboarding program for employment
- Accounting - Processed payroll bi-weekly as well as managed invoicing and business payments
- Oversaw daily operations of a high-volume restaurant increasing revenue by 15-30% a year.
- Measured weekly sales metrics to anticipate changes in business and sale trends
- Designed special menus items for brand collaborations and marketing
- Have extensive experience opening and closing restaurants from the ground up
- Conducted thorough HR investigations if any misconduct arose between employees
- Marketing/Collaborations - Served as business liaison to various brand collaborations and marketing initiatives
- Created various menu items for special promotions and brand collaborations
Legal Assistant
Cheong, Denove, Rowell, Bennett & Hapuarachy
06.2016 - 05.2019
- Manage/organize all case files/documents in the office and in the system
- Translate between attorneys and clients during meetings, teleconference calls and initial consultations (Spanish)
- Create legal contracts, authorizations, referral agreements, etc. for cases and clients
- Prepare case trial materials, exhibits, etc. for attorneys
- Assist attorneys with personal/ travel accommodations
- Coordinating meetings between clients and attorneys/ General Scheduling
- Receptionist work/ Picking up phone calls
- Auto Insurance Correspondence
Stage Technician
Soka University of America Concert Hall
Aliso Viejo, USA
09.2012 - 04.2016
- Work as a backstage set up and support
- Prepare lighting, sound, and stage set-up
- Assist artists backstage
- Record video and recordings of live performances
- Prepare/sell artist merchandise
- Act as the stage manager/logistical preparation
English Language Tutor
Universidad De Granada
Granada, Spain
05.2015 - 08.2015
- Provided private lessons to children ages 7-10, fostering language skills development.
- Assisted students with English homework to improve comprehension and performance.
- Designed engaging activities to enhance overall learning experiences for students.
Education
Bachelor of Arts - Humanities
Soka University of America
Aliso Viejo, CA05.2016
Skills
- Multilingual
- Time management
- Organization
- Business management
- Human resources
- Revenue growth
- Customer relationship management
- Marketing collaboration
- Payroll administration
- Restaurant operations
- Brand marketing
- Partnerships
- Versatility
- Effective communication
- Team building
- Optimism
- Disciplined leadership
- Cost reduction & containment
- Onboarding and training
- Partnership development
- Employee training
- HR recruitment
- Active listening
- Analytical skills
- Vendor & supplier management
Languages
Spanish
Native/ Bilingual
Japanese
Professional
References
References available upon request.
Timeline
Business Operations Manager
Monty's Good Burger, LLC.
07.2019 - Current
Legal Assistant
Cheong, Denove, Rowell, Bennett & Hapuarachy
06.2016 - 05.2019
English Language Tutor
Universidad De Granada
05.2015 - 08.2015
Stage Technician
Soka University of America Concert Hall
09.2012 - 04.2016
Bachelor of Arts - Humanities
Soka University of America