Takala Staton
Hamilton
Summary
Healthcare specialist adept at patient relations, medical billing, and front desk support. Known for streamlining processes, improving billing accuracy, and fostering positive patient experiences in fast-paced settings. Leverages strong communication and organizational skills to enhance overall operational effectiveness.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Oxford Family Vision Care
Oxford
01.2019 - Current
- Advanced from Optical Technician to multiple administrative and customer service roles, enhancing operational efficiency.
- Assisted at front desk, covering scheduling and patient support during optician absences, and transitioned into billing and accounts receivable, ensuring continuity of services.
- Strengthened patient care, insurance processing, payment collection, and office coordination skills while multitasking in fast-paced healthcare environment.
Assistant Teacher
Mini University
Oxford
01.2018 - 01.2019
- Supported early childhood education programs by providing reliable and caring assistance to enhance student learning.
- Managed classroom dynamics, supervised children, planned engaging activities, and fostered a positive learning environment.
- Provided classroom support by organizing educational activities, maintaining a structured environment, and encouraging positive behavior.
- Assisted in lesson preparation, supervised students, and facilitated communication among parents and staff to ensure cohesive support.
Server
Hueston Woods
Oxford
01.2016 - 01.2018
- Delivered exceptional customer service in fast-paced restaurant by taking orders, serving food and beverages, processing payments, and ensuring guest satisfaction.
- Kept dining area clean and organized while collaborating with team members to enhance overall dining experience.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure accurate meal preparation.
Education
Master of Science - Kinesiology, Nutrition & Health
Miami University
Oxford, OH05-2022
Bachelors of Science - Kinesiology & Health
Miami University
Oxford, OH05-2022
High School -
Talawanda High School
Oxford, OH05-2017
Skills
- Medical billing and coding insurance processing
- Electronic health record management
- Payment collection strategies
- Front desk and administrative support
- Healthcare compliance
- Microsoft Office proficiency
- Organization and time management
- Attention to detail
- Insurance claims processing
- Patient relations and customer service
- Team collaboration
- Communication and interpersonal skills
- Public health advocacy
- Optician assistance
Timeline
Billing Specialist
Oxford Family Vision Care
01.2019 - Current
Assistant Teacher
Mini University
01.2018 - 01.2019
Server
Hueston Woods
01.2016 - 01.2018
Master of Science - Kinesiology, Nutrition & Health
Miami University
Bachelors of Science - Kinesiology & Health
Miami University
High School -
Talawanda High School