Accomplished Business coach well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.
Overview
16
16
years of professional experience
Work History
Independent Owner/Salon Owner/Operator
Styles By T LLC
Richmondhill, GA
11.2014 - Current
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Input income and expense details into database to track business finances and address variances.
Coached and mentored employees through effective recruitment, hiring and goal setting methods.
Maintained staff records and work schedules.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Trained and motivated employees to perform daily business functions.
Chief Executive Officer
Takara Nicole Enterprises
Savannah , GA
09.2020 - Current
Drove implementation of new market expansion to propel business forward and adapt to market changes.
Gathered loan documentation for underwriting.
Served customers and followed outlined steps for business credit
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Received and processed stock into inventory management system.
Funded the first High school scholarship
Developed software content, study aids, and handouts for industry professionals.
Chief Executive Officer
Tranform Now Coaching And Consulting Services
Savannah , GA
07.2020 - Current
Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
Attended seminars, business expos and other events to develop and support small businesses.
Assisted clients with developing and maintaining capital plan to sufficiently meet development and remodel obligations.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Created curricula, instructions, documents and written tests for various types of training courses.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Administrative Assistant
GLOBAL VENTURES M2820 INC
Hinesville , GA
06.2015 - 05.2018
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Filed paperwork and organized computer-based information
Managed and reviewed filing and office systems.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Personal Assistant
The Felton Group
Hinesville, GA
10.2016 - 04.2017
Screened personal and business calls and directed them to the appropriate party.
Answered a high volume of phone calls and email inquiries.
Executed basic banking and bookkeeping tasks.
Advertised client properties on websites, through social media and in real estate guides.
Provided an elevated customer experience to generate a loyal clientele.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Salon Manager
Ambiance Beauty Salon
Abingdon, MD
09.2006 - 06.2009
Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
Screened applicant resumes and coordinated both phone and in-person interviews.
Drafted biweekly time sheets for 10 employees.
Organized all new hire, security and temporary paperwork
Answered an average of 25 or more calls per day by addressing customer inquiries, solving problems and providing new product information.
Implemented marketing strategies which resulted in 50% growth of customer base.
Education
Diploma - Cosmetology, Barber/Styling, And Nail I
Savannah Technical College
Savannah, GA
06.2014
Bachelor of Science - Non-Profit/Public/Organizational Management
University of Baltimore
Baltimore, MD
05.2012
Skills
Business Start up
Business Development
Industry Expertise
Financial Management
Organizational Development
Strategic Planning and Execution
Relationship and Team Building
Executive Leadership
Project Oversight
Business Consulting
Business Credit
Effective Communicator and Public Speaker
Timeline
Chief Executive Officer
Takara Nicole Enterprises
09.2020 - Current
Chief Executive Officer
Tranform Now Coaching And Consulting Services
07.2020 - Current
Personal Assistant
The Felton Group
10.2016 - 04.2017
Administrative Assistant
GLOBAL VENTURES M2820 INC
06.2015 - 05.2018
Independent Owner/Salon Owner/Operator
Styles By T LLC
11.2014 - Current
Salon Manager
Ambiance Beauty Salon
09.2006 - 06.2009
Diploma - Cosmetology, Barber/Styling, And Nail I
Savannah Technical College
Bachelor of Science - Non-Profit/Public/Organizational Management