Ajani Stamper

• Coordinate timely delivery of commercial parts orders to local repair shops, ensuring seamless logistics and customer satisfaction
• Utilize CDK platform to verify inventory availability, process orders, and resolve discrepancies, maintaining 99% on-time delivery rates
• Provide technical guidance to commercial clients on parts compatibility and warranty policies

• Managed $750K+ inventory using CDK, achieving 98% accuracy in real-time stock updates and reducing fulfillment errors by 18%
• Advised customers on OEM/aftermarket parts selection, resolving 50+ technical inquiries monthly
• Streamlined client follow-up processes, boosting repeat sales by 20% through personalized service

• Oversaw $1.2M+ annual parts inventory, reducing discrepancies by 15% through rigorous audits
• Trained 10+ team members on parts catalog navigation, increasing team productivity by 25%
• Implemented a streamlined parts lookup system, cutting customer wait times by 30%

• Enhanced satisfaction by delivering customized service.

• Demonstrate the ability to work with employees as a key role model by increasing sales through effective training and upselling techniques, resulting in a boost in revenue and customer satisfaction.