Takeena Leftridge
Williamsport,PA
Summary
Customer service–focused Medical Administrative Assistant with experience in healthcare, management, settings. Skilled in patient registration, medical records management, data entry, and insurance verification, with a strong understanding of HIPAA compliance, medical terminology, and billing processes. Recognized for academic excellence and HIPAA Essentials certification through Ultimate Medical Academy. A reliable team player and problem-solver with strong communication skills and proficiency in Microsoft Office, Zoom, and Google Meet.
Overview
2
2
years of professional experience
Work History
Direct Support Professional
Hope Enterprises, Inc.
Williamsport, PA
04.2025 - Current
- Provided direct care and assistance with activities of daily living, personal care, and behavioral support
- Supported individuals in developing life skills, making informed choices, and meeting daily responsibilities
- Communicated effectively using individualized communication methods to meet each person’s needs
- Follow safety protocols, including proper lifting transfers, documentation and crisis intervention
- Assisted individuals with daily living skills, enhancing independence and quality of life.
- Implemented individualized support plans, ensuring tailored care for diverse client needs.
Certified Nursing Assistant (CNA) In Progress
The Williamsport Home
Williamsport, PA
03.2024 - 04.2025
- Practiced critical nursing skills in CNA training to facilitate successful patient interactions.
- Assist with activities of daily living, bathing, dressing, feeding and mobility
- Support nursing staff with vital signs, patient monitoring and basic care tasks
- Maintain a safe, clean environment while following infection control and safety protocols
- Communicate effectively with patients and healthcare team to ensure quality care
- Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
- Monitored vital signs, accurately documenting changes to inform nursing staff of patient status.
- Managed over 10 resident by myself
Education
Associate in Specialized Technology - Surgical Technology
Berks Technical Institute
Lewisburg, PA12-2026
Associate of Science - Health Sciences, Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL01-2025
Skills
- Medical terminology and transcription
- Patient registration and check-in/check-out
- Medical records management and HIPAA compliance
- Medical billing basics (CMS-1500, claims)
- Insurance verification (Medicare, Medicaid, HMO, PPO)
- Basic ICD-10/CPT coding and anatomy & physiology
Timeline
Direct Support Professional
Hope Enterprises, Inc.
04.2025 - Current
Certified Nursing Assistant (CNA) In Progress
The Williamsport Home
03.2024 - 04.2025
Associate in Specialized Technology - Surgical Technology
Berks Technical Institute
Associate of Science - Health Sciences, Medical Administrative Assistant
Ultimate Medical Academy