Takefumi Matsumoto
Torrance,CA
Summary
Proven Sales Consultant with a track record of enhancing customer satisfaction and increasing sales revenue, notably at Sysco Food Services Of Los Angeles. Expert in consultative sales and strategic planning, adept at fostering client relationships and excelling in time management. Achieved consistent sales targets through innovative strategies and effective prospecting skills. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase to Asian and non-Asian customers. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Sysco Food Services Of Los Angeles
07.2007 - Current
- Advised clients on appropriate product selections based on their unique needs by communicated with venders and brokers, ensuring optimal satisfaction levels upon purchase.
- Followed up with existing customers to provide additional support such as Social medea marketing, new menu ideas and labor control.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations by using buyers and corporate chefs.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts by using Salesforce system.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers. Invites customers to food shows to provides their new menu ideas products.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Listened to customer needs and desires to identify and recommend optimal products as special order or broker contacts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items by using buyers or manufactures.
- Used customer insights to develop innovative sales strategies to increase sales like online marketing, stuff training, labor control.
- Developed and implemented sales strategies to increase profits by using menu engendering and plate cost control
- Collaborated with cross-functional teams to identify and address customer needs such as transportation, purchasing department, and IT departments.
Sales Representative
Nishimoto Trading Co
09.2003 - 06.2007
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Trained and mentored new sales representatives as West area of LA district.
Inventory Manager
Nitoma Automative Inc
11.2001 - 08.2003
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Shipping and Receiving products by using Forklift, Electric pallet jack etc.
Tour Guide
Shila Travel, Inc
04.1998 - 08.1999
- Guided groups of up to 40 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Education
Associate of Arts - General Studies
Santa Monica College
Santa Monica, CA 08.1997 - 07.2001
Skills
- Sales consultation using Salesforce
- Product and service knowledge
- Prospecting skills
- Closing Techniques
- Customer Relationship Management
- Online Marketing
- Penetration Strategies
- Cold-calling
- Sales Analysis
- Managing lost and red alerts customer
Timeline
Sales Consultant
Sysco Food Services Of Los Angeles
07.2007 - Current
Sales Representative
Nishimoto Trading Co
09.2003 - 06.2007
Inventory Manager
Nitoma Automative Inc
11.2001 - 08.2003
Tour Guide
Shila Travel, Inc
04.1998 - 08.1999
Associate of Arts - General Studies
Santa Monica College
08.1997 - 07.2001
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