Takeia A. Williams
Washington,DC
Summary
Highly-motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Participant Directed Worker
Consumer Direct Care Network DC
Washington, DC
04.2018 - Current
- Improved patients outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Supported bathing, dressing, meal preparation and personal care needs.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Front Desk Receptionist
Randstad
Washington, DC
11.2014 - 07.2018
- Greeted customers warmly and provided them with assistance.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Classroom Coordinator
Capitol Hill Montessori At Logan
Washington, DC
09.2016 - 06.2018
- Facilitate communication between other parents and the teacher, the school parent group and school administration.
- Conducted surveys to assess parent satisfaction with school programs.
- Created a database of contact information for all parents associated with a particular school.
- Researched best practices regarding family involvement in education settings.
- Assisted in the development of strategies to enhance parent involvement in school activities.
Community Support Worker
Inner City Family Services
Washington, DC
10.2010 - 09.2012
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community program.
- Conducted home visits to assess client needs and provide guidance and resources.
- Developed individualized plans for clients and monitored progress towards goals.
- Maintained accurate records of client progress, services provided, and any issues encountered
Education
Associate of Applied Science - Paralegal Studies
Everest College
Arlington, VA10.2016
Skills
- Empathetic and Courteous
- Customer Satisfaction
- Detail Oriented
- Microsoft Office
- Problem Solving
- Organization and Time Management
- Product Knowledge
- Critical Thinking
References
References available upon request.
Timeline
Participant Directed Worker
Consumer Direct Care Network DC
04.2018 - Current
Classroom Coordinator
Capitol Hill Montessori At Logan
09.2016 - 06.2018
Front Desk Receptionist
Randstad
11.2014 - 07.2018
Community Support Worker
Inner City Family Services
10.2010 - 09.2012
Associate of Applied Science - Paralegal Studies
Everest College
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