Takeisha Washington
Chicago,IL
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Macy's Sales Associate
Macy's
Chicago, IL
09.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant
Bridging the Gap
Chicago, IL
05.2021 - 09.2021
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Supported staff by completing administrative tasks such as filing, data entry, and scheduling appointments.
Teen Volunteer
Navy Pier
Chicago, IL
12.2019 - 01.2020
- Measuring kids heights to see if they are eligible to get on certain rides
- Help directing guests to certain locations, scan tickets and applying wristbands.
- Cultivated positive relationships with community members, fostering a sense of unity and support.
- Exhibited strong time management capabilities by balancing academic responsibilities with volunteer commitments successfully.
- Prioritized safety measures during events, ensuring a secure environment for all participants involved.
- Answered visitor questions and shared details about special programs and experiences.
Teen Volunteer
After School Matters
Chicago, IL
10.2019 - 12.2019
- Work together as a team to come up with a project that represents the community and present it in front of family, friends and the community.
- Exhibited excellent communications and customer service relations skills.
- Strengthened community bonds by organizing social events that brought diverse groups together.
- Encouraged community engagement, organizing neighborhood meetings to discuss local issues and develop solutions.
Internship
CVS Pharmacy Tech
Chicago, IL
06.2019 - 08.2019
- Worked in local cvs pharmacy my co-workers by assisting them and making sure each and every customer receives the best treatment
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Improved workflow efficiency by assisting in the preparation of medication labels, counting tablets, and preparing intravenous solutions under pharmacist supervision.
- Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Associate's In Radiology -
City Colleges of Chicago-Malcolm X College
High school diploma -
Daniel Hale Williams Prep School of Medicine
06.2020
Skills
- Computer skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
Additionalinformation - Outsideactivities
- Volunteer to help prepare bags for the homeless
- Volunteer to help out at church by assisting the pastor
- Worked as a pharmacy technician at a local CVS in hyde park
- Attended UIUC to participate in a pre-pharmacy class
- Shades for the Future Program by Ann & Robert H. Lurie Children's Hospital of Chicago
Timeline
Macy's Sales Associate
Macy's
09.2021 - Current
Assistant
Bridging the Gap
05.2021 - 09.2021
Teen Volunteer
Navy Pier
12.2019 - 01.2020
Teen Volunteer
After School Matters
10.2019 - 12.2019
Internship
CVS Pharmacy Tech
06.2019 - 08.2019
Associate's In Radiology -
City Colleges of Chicago-Malcolm X College
High school diploma -
Daniel Hale Williams Prep School of Medicine