Takeo Fujita
Denton
Summary
Dynamic professional with a proven track record at Grubbs Family Dealerships, excelling in customer retention and relationship management. Leveraged excellent communication and time management abilities to enhance brand reputation and achieve high customer satisfaction. Mentored staff, improving productivity and service quality. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Client Loyalty Manager
Grubbs Family Dealerships
04.2024 - Current
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term clients by recommending strategies to promote brand effectiveness and highlight product benefits.
- Mentored local personnel on best practices and protocols to maximize productivity.
Internal Service Advisor
Grubbs Family Dealerships
02.2023 - 04.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Read and followed technical documentation to complete accurate repairs.
Service Porter
Grubbs Family Dealerships
10.2022 - 02.2023
- Demonstrated commitment through impeccable attendance and quality performance.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Education
High School Diploma -
Flower Mound High School
Flower Mound, TX05-2022
Skills
- Customer retention strategies
- Time management abilities
- Adaptability
- Customer relationship management
- Excellent communication
Timeline
Client Loyalty Manager
Grubbs Family Dealerships
04.2024 - Current
Internal Service Advisor
Grubbs Family Dealerships
02.2023 - 04.2024
Service Porter
Grubbs Family Dealerships
10.2022 - 02.2023
High School Diploma -
Flower Mound High School
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