TAKERA DINGLE
Pennsauken,NJ
Summary
Highly motivated and dedicated employee with a positive and enthusiastic attitude. Possess a strong affection for colleagues and a commitment to effective supervision. Actively seeking to advance career and leverage experience and diverse skill set to meet organization\'s needs. Primary goal is to promote development and growth of team members, ensuring a thriving and successful work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Day & Employment Services
Elwyn
Vineland, NJ
01.2024 - Current
- As the Director, I took the helm of management, guiding program managers while leading a dedicated team towards achieving our shared vision
- My role involved orchestrating seamless shift changes and facilitating dynamic weekly staff meetings, ensuring every voice was heard and every concern addressed
- I actively participated in leadership gatherings, diligently disseminating crucial information to my leadership team, fostering a culture of transparency and collaboration
- Our partners within the leadership team of our day services programs worked in harmony, creating an integrated service experience that truly met the diverse needs of those we serve
- I focused on nurturing strong, positive relationships with staff, parents, and community stakeholders, recognizing that these connections are vital to our mission
- In collaboration with the Senior Director, I steered the development and oversight of our annual financial operating budget
- I vigilantly monitored expenses, swiftly identifying and addressing any variances, and adeptly reallocating funds to ensure we remained within the fiscal parameters set forth
- My dedication to compliance matched my commitment to financial responsibility: I ensured that all our day programs and worksites adhered strictly to state licensing regulations, while also engaging with the Division of Developmental Disabilities (DDD) during inspections and investigations, maintaining our unwavering standards of care and service excellence
Senior Program Manager
Bancroft
Mt. Laurel, NJ
03.2023 - 01.2024
- As a senior manager at the Bancroft Mt
- Laurel Transitional Campus, I carried the significant responsibility of guiding the daily operations of a dynamic facility dedicated to nurturing children with developmental disabilities who exhibited complex, high-risk behaviors
- Our campus was a vibrant sanctuary, operating ceaselessly, 24 hours a day, seven days a week, with an unwavering commitment to providing essential support and care
- I worked closely alongside the residential management team to create a safe and structured environment that was uniquely tailored to meet the diverse needs of each child in our care
- My role extended beyond the realm of supervision, encompassing the meticulous oversight of managers as they crafted detailed monthly financial reports
- I also orchestrated a variety of lively and enriching activities designed to spark joy and foster learning among our youth
- By diligently monitoring behavioral data, I was able to assess and respond to each child's individual needs with both precision and compassion
- Collaboration with a wide array of stakeholders-including clinical support staff, physicians, case managers, families, and guardians-was essential in our mission to develop comprehensive care plans and personalized interventions that would make a difference in every child's life
- Leading a passionate team of program managers and staff within the Pediatric and Adolescent Transitional Program, I was deeply committed to establishing both long-term and short-term goals that promoted the professional growth of our employees while ensuring the highest standard of care for the young individuals entrusted to us
- Through strategic planning and open, effective communication, I aimed to cultivate a nurturing atmosphere where clients were encouraged to thrive and chase their aspirations with confidence and unwavering support
- Each day presented an opportunity to inspire growth and change, making our mission not just a job, but a heartfelt dedication to the futures of the children we served
Transitional Employment Program Manager
Bancroft
Cherry Hill, NJ
01.2017 - 01.2023
- Supervise daily departmental operations and manage employee efficiency by ensuring teams have the necessary resources to produce the company's products and services
- Lead operational activities at the program site five days a week and implement Individual Service Plans (ISPs)
- Coordinate staffing and maintain a safe care environment for individuals, staff, and visitors
- Advocate for those served and facilitate IDT, IHP, and ISP meetings
- Determine staffing needs and collaborate with the scheduling team to maintain adequate levels
- Hire and train new direct-care staff, setting goals aligned with Bancroft's core values
- Supervise staff according to company policies, monitoring progress and modeling exemplary performance in safety and customer service
- Create individualized training plans, coach staff, and support their career development
- Work with human resources to retain direct-care staff through effective management and training support
- Monitor staff performance through regular feedback and annual reviews and ensure proper training on behavior plans in collaboration with clinical staff
- Manage attendance to minimize issues like leave abuse and tardiness
Transitional Employment Sr. Job Coach
Bancroft
Cherry Hill, NJ
01.2011 - 01.2017
- I supervise direct care staff and individuals supported in the Transitional Supported Employment 3 program
- As the senior staff member in charge, I lead site activities and oversee the staff at assigned program locations in the absence of the Program Manager
- Offering supervision, guidance, instruction, and skill-building support to individuals served at a specific program site, focusing on daily living activities, safety, vocational tasks, and social interactions
- Delivering both on-site and off-site job coaching to individuals with developmental disabilities or severe and persistent mental illnesses
- Assessing the values, interests, skills, and abilities of individuals to develop tailored plans for their employment and career planning activities
- Ensuring that the vocational needs and concerns of the individuals served are acknowledged and effectively addressed to maximize their employment potential
Education
High School -
Camden High School
Camden, New Jersey06.2007
Skills
- Proficient in computer applications
- Skilled in conflict resolution
- Conduct candidate screening and recruitment
- Possess strategic thinking capabilities
- Manage employee performance assessments
- Train and develop new hires
- Foster employee engagement
- Advocate for diversity, equity, and inclusion
- Establish and maintain business relationships
- Ensure regulatory compliance and address employee relations
- Maintain organizational websites
- Provide public relations services and customer support
- Develop actionable plans for improvement
- Coach and mentor team members
- Assist team members in managing conflicts
- Monitor daily objectives for Individualized Health Plans (IHPs) and Behavior Intervention Plans (BIPs)
- Communicate effectively in both written and verbal forms
- Coach individuals with developmental disabilities
- Utilize analytical skills for informed decision-making
- Collaborate effectively within teams
- Delegate responsibilities efficiently
- Exhibit creativity in problem-solving
- Address and resolve challenges effectively
Certification
CPR, AED and Basic First Aid
HIPPA
Blood Born Pathogens
Timeline
Director of Day & Employment Services
Elwyn
01.2024 - Current
Senior Program Manager
Bancroft
03.2023 - 01.2024
Transitional Employment Program Manager
Bancroft
01.2017 - 01.2023
Transitional Employment Sr. Job Coach
Bancroft
01.2011 - 01.2017
High School -
Camden High School