Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Takerra Crossland

WASHINGTON,DC

Summary

To obtain a position where I can develop my hospitality and communication skills and gain experience providing excellent customer service.

Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

4
4
years of professional experience

Work History

Security Officer

Global Security Corporation
Oxon Hill, Maryland
10.2024 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Maintained accurate logs of all security related activities.
  • Assisted in the development and implementation of security policies and procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Provided escorts for visitors as needed throughout the facility.
  • Operated communication systems between officers stationed throughout the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Performed first aid and CPR when necessary during emergency situations.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Cashier

Raising Cane's Restaurants
Washington, DC
12.2023 - 07.2024
  • Followed company security procedures for handling large sums of money.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Team member

MBSYEP
06.2022 - 08.2022
  • Provided excellent customer service

Food and beverage team member

Six flags America
06.2021 - 07.2021
  • Planned and executed programs and activities
  • Collected or handled money at a cash register
  • Communicated effectively with children
  • Created a positive work environment
  • Delegated tasks to others
  • Resolved customer complaints
  • Interviewed and questioned people
  • Provided Interpretation services to customers
  • Completed tasks in a timely fashion
  • Responsible for keeping space clean and organized

Education

High School Diploma -

Eastern High School
Washington, DC
01.2024

Middle School Diploma -

Eliot-Hine middle school
Washington, DC
01.2020

Skills

  • Visitor tracking
  • Identification verification
  • Theft prevention training
  • Conflict resolution techniques
  • Crime prevention methods
  • Detail-oriented
  • Security guard license
  • First aid and CPR certified

Accomplishments

  • - Participated in extramural sports
  • - Nationally recognized club
  • - I held position within the SGA/SAA.
  • - Fast pasted, reliable

Timeline

Security Officer

Global Security Corporation
10.2024 - Current

Cashier

Raising Cane's Restaurants
12.2023 - 07.2024

Team member

MBSYEP
06.2022 - 08.2022

Food and beverage team member

Six flags America
06.2021 - 07.2021

High School Diploma -

Eastern High School

Middle School Diploma -

Eliot-Hine middle school
Takerra Crossland