Ta'Kia Armstrong
Lancaster
Summary
Dynamic leader with proven expertise in team leadership and problem-solving, honed at companies like Verizon. Excelled in roles requiring proficiency in cash handling and computer skills, achieving significant efficiency improvements. Known for fostering positive environments and driving operational excellence, my background showcases a blend of hard and soft skills essential for high-stakes environments.
Overview
12
12
years of professional experience
Work History
Shift Leader
Wendys Old Fashion Hamburgers
01.2024 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cleaning Supervisor
The Spot Cleaning Company
02.2022 - 11.2023
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Food Pantry Coordinator
World Harvest Food Bank
01.2019 - 12.2019
- Maintained accurate records of all incoming and outgoing inventory items, ensuring proper tracking and reporting capabilities.
- Minimized food waste by monitoring and maintaining refrigerator temperatures, generating $[Amount] savings.
- Increased efficiency [Number]% through recruitment of dedicated volunteers.
- Optimized pantry operation by driving excellence in facility and equipment maintenance.
Sales Associate
Verizon
01.2013 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Lancaster High School
Lancaster, TX05-2013
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Creative problem solving
- Proficient computer skills
Timeline
Shift Leader
Wendys Old Fashion Hamburgers
01.2024 - 01.2025
Cleaning Supervisor
The Spot Cleaning Company
02.2022 - 11.2023
Food Pantry Coordinator
World Harvest Food Bank
01.2019 - 12.2019
Sales Associate
Verizon
01.2013 - 01.2018
High School Diploma -
Lancaster High School
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