Takiah Collins
Montgomery,AL
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Here to maintain longevity and consistence by being a wonderful asset to your business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supply Technician
U.S Air Force Duke Field AFB, FL
08.2022 - Current
- Monitored items to enable smoother workflows and eliminate delays.
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Complete inventory audits to maintain up-to-date records
- Optimized warehouse space utilization with effective storage and layout strategies.
Call Center Representative
Foundeavor
06.2023 - 02.2024
- Managed high call volumes while providing customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for navigation during calls, improving efficiency and reducing hold times for customers.
- Maintained customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Built trust with customers through relatability.
Server Shift Leader
Juicy Crab
05.2021 - 02.2023
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Maintain register accuracy through cash management practices.
- Managed inventory levels to reduce waste, ordering supplies in a timely manner based on projected needs.
Education
High School Diploma -
Carver Senior High School
Montgomery, AL05.2021
Skills
- Inventory Counts
- Warehouse Operations
- Inventory analysis
- Supply chain distribution
- Excel experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Graduated technical training in Material Management
- Currently completing CDCs to attain the journeyman skill-level
Affiliations
- U.S Air Force
Certification
- Material Management Apprentice Course- 2024
- Exert-2020
- Excel-2020
- Microsoft Word-2020
Timeline
Call Center Representative
Foundeavor
06.2023 - 02.2024
Supply Technician
U.S Air Force Duke Field AFB, FL
08.2022 - Current
Server Shift Leader
Juicy Crab
05.2021 - 02.2023
High School Diploma -
Carver Senior High School
- Material Management Apprentice Course- 2024
- Exert-2020
- Excel-2020
- Microsoft Word-2020
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