Takieria Flowers

• Assisted in daily operations, ensuring efficient service and customer satisfaction.
• Facilitated training for new employees, enhancing team productivity and knowledge retention.
• Managed inventory levels, coordinating timely restocking to minimize shortages.
• Monitored staff performance, providing feedback to improve efficiency and service quality.
• Collaborated with management on operational improvements to enhance workflow efficiency.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Negotiated with suppliers to secure better pricing, reducing operational costs.

• Maintained accurate cash drawer and balanced register at end of shifts.
• Assisted customers with product inquiries, enhancing overall service experience.
• Processed customer transactions efficiently using POS systems.
• Implemented promotional displays to boost sales and attract customer attention.
• Trained new cashiers on operational procedures and customer service standards.
• Resolved customer complaints promptly, contributing to positive shopping experiences.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Improved efficiency, organized checkout area for optimal workflow.

• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Increased sales of promotional items by informing customers about current offers.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Trained new cashiers on operational procedures and customer service standards.
• Resolved customer complaints promptly, contributing to positive shopping experiences.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Addressed customer needs and made product recommendations to increase sales.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Improved efficiency, organized checkout area for optimal workflow.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Reduced processing errors by meticulously following transaction procedures.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained accurate cash drawer and balanced register at end of shifts.
• Processed customer transactions efficiently using POS systems.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Performed cash, card, and check transactions to complete customer purchases.
• Used POS system to enter orders, process payments and issue receipts.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Facilitated smoother checkout process, trained new employees on POS systems.

• Maintained cleanliness and organization of patient care areas to promote hygiene.
• Collaborated with healthcare teams to develop individualized care plans for patients.
• Educated patients and families on health management and post-discharge care procedures.
• Trained new staff on best practices in patient care and facility procedures.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
• Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
• Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
• Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
• Advocated for patient rights and needs, ensuring respectful and ethical care.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Followed directions of licensed nurses to administer medications and treatments.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

CNA Student Clinical (100 Hours)

National Phlebotomy Certification