Takira Hicks
Randallstown,MD
Summary
Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
4
4
years of professional experience
Work History
Babysitter
Shawnda Walker
02.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Guided school homework and read bedtime stories to support development.
- Provided safe transportation to and from school and extracurricular activities.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children on playground to help develop physical and social skills.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Dispatcher
Trinise Scruggs
04.2021 - 02.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 6 fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Analyzed customer feedback and provided solutions to improve customer service.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
- Scheduled deliveries and pickups according to customer needs.
- Scheduled and organized delivery routes.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
No Degree - Business Management
Western High School
Baltimore, MD05.2024
Skills
- Family Schedule Development
- Changing Diapers
- Child Care Recordkeeping
- Promoting Good Behavior
- Incident Reports
Timeline
Dispatcher
Trinise Scruggs
04.2021 - 02.2023
Babysitter
Shawnda Walker
02.2020 - Current
No Degree - Business Management
Western High School
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