Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Takira Maddox

Dacada,WI
Takira Maddox

Summary

Detail-oriented Medical Coding and Billing Specialist with extensive experience in applying ICD-10-CM, CPT, and HCPCS codes. Improved coding accuracy and patient satisfaction through diligent documentation review and empathetic customer service. Strong skills in claims processing, insurance verification, and maintaining HIPAA compliance.

Overview

6
years of professional experience
1
Certification

Work History

Gatesco Inc
Dallas, TX

Medical Coder
07.2024 - Current

Job overview

  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

Ciox Healthcare
Dallas, TX

Medical Coding and Billing Specialist
10.2022 - 08.2024

Job overview

  • Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
  • Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.

American First Finance
Dallas, TX

Collection Specialist
08.2018 - 09.2021

Job overview

  • Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
  • Maintained high volume of calls and met demands of busy and productive group.

Education

The College of Health Care Professions
TX

Associate of Science
08.2025

Skills

  • Medical Terminology
  • Insurance Verification
  • Medical Billing
  • Insurance coding (ICD-9 and CPT)
  • Claims Processing

Certification

  • Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).

Timeline

Medical Coder

Gatesco Inc
07.2024 - Current

Medical Coding and Billing Specialist

Ciox Healthcare
10.2022 - 08.2024

Collection Specialist

American First Finance
08.2018 - 09.2021

The College of Health Care Professions

Associate of Science
Takira Maddox