Hi, I’m
Takira Maddox
Dacada,WI
Summary
Detail-oriented Medical Coding and Billing Specialist with extensive experience in applying ICD-10-CM, CPT, and HCPCS codes. Improved coding accuracy and patient satisfaction through diligent documentation review and empathetic customer service. Strong skills in claims processing, insurance verification, and maintaining HIPAA compliance.
Overview
6
years of professional experience
1
Certification
Work History
Gatesco Inc
Medical Coder
07.2024 - Current
Job overview
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Ciox Healthcare
Medical Coding and Billing Specialist
10.2022 - 08.2024
Job overview
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
American First Finance
Collection Specialist
08.2018 - 09.2021
Job overview
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Maintained high volume of calls and met demands of busy and productive group.
Education
The College of Health Care ProfessionsTX
Associate of Science
08.2025
Skills
- Medical Terminology
- Insurance Verification
- Medical Billing
- Insurance coding (ICD-9 and CPT)
- Claims Processing
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Medical Coder
Gatesco Inc
07.2024 - Current
Medical Coding and Billing Specialist
Ciox Healthcare
10.2022 - 08.2024
Collection Specialist
American First Finance
08.2018 - 09.2021
The College of Health Care Professions
Associate of Science
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