Takisha Scott
Summary
Professional in dietary services with expertise in meal planning and team collaboration. Proven track record of effective communication and meticulous attention to detail, ensuring a seamless dining experience. Committed to upholding food safety protocols and enhancing service quality.
Overview
34
34
years of professional experience
Work History
Dietary Aide
Pickersgill
Towson
02.1996 - Current
- Prepared and served meals following dietary guidelines and resident preferences.
- Collaborated with kitchen staff to ensure efficient meal service and timely delivery.
- Engaged with residents during mealtimes to foster a positive dining atmosphere.
- Monitored food inventory levels and reported shortages for prompt restocking.
- Checked temperatures of hot food prior to serving to ensure safety standards.
- Maintained high standards of customer service during fast-paced operations.
- Performed general cleaning duties, including sweeping floors and washing dishes.
- Attended training sessions to remain current on food safety regulations.
Lead Server
Mercy Ridge
Baltimore
06.2003 - 10.2007
- Led team to deliver exceptional dining experiences for residents and guests.
- Coordinated dining room setup, ensuring proper table settings for events.
- Managed guest inquiries, resolving service-related issues promptly.
- Implemented best practices to optimize workflow during peak dining times.
- Oversaw opening and closing duties to ensure smooth restaurant operations.
- Supervised staff of 6 servers, delegating tasks for timely completion.
- Maintained comprehensive knowledge of menu items to assist guest selections.
- Prepared salads, appetizers, and garnishes to support kitchen staff.
Server
IHOP
Baltimore
05.1992 - 12.1994
- Greeted customers, answered questions, and recommended specials to boost sales.
- Delivered food and beverages promptly to ensure customer satisfaction in a fast-paced environment.
- Assisted in training new servers on restaurant procedures and policies.
- Responded efficiently to guest inquiries and resolved complaints professionally.
- Processed payments accurately using point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies and special requests.
- Maintained cleanliness of tables and chairs for optimal dining experience.
- Implemented customer feedback to enhance service quality and menu offerings.
Skills
- Nutritional assessment
- Dietary restrictions
- Food safety standards
- Meal planning
- Food preparation
- Customer service
- Complaint resolution
- Team collaboration
- Team leadership
- Workflow optimization
- Time management
- Attention to detail
- Effective communication
- Relationship building
- Restaurant operations
Timeline
Lead Server
Mercy Ridge
06.2003 - 10.2007
Dietary Aide
Pickersgill
02.1996 - Current
Server
IHOP
05.1992 - 12.1994