Lab Support Specialist experienced in quality control and hazardous material handling. Enhanced lab efficiency through organization and critical thinking while fostering collaboration and maintaining compliance. Contributed to equipment functionality, supported training initiatives, and drove continuous improvement in lab operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Lab Support Specialist
Flagship Lab Services
Somerville, United States
01.2022 - 02.2026
Maintained lab equipment and ensured proper functionality such as, bsc's incubators, centrifuge and cold room monitors.
Supported implementation of safety protocols to promote a secure working environment.
Organized laboratory supplies and managed inventory to ensure availability for experiments, preventing disruptions to research projects.
Conducted routine inspections of laboratory materials to ensure compliance with standards.
Facilitated communication between departments to improve workflow efficiency within the lab.
Coordinated with other support specialists to ensure seamless day-to-day operations, fostering a collaborative and productive work environment for all.
Ensured proper disposal of hazardous waste materials, maintaining compliance with environmental regulations and promoting workplace safety.
Optimized equipment maintenance and calibration procedures, contributing to improved lab efficiency.
Prepared reagents and solutions following standard laboratory formulas and procedures.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Implemented quality control measures, resulting in fewer errors and higher-quality data output.
Dispatch Lead
Encore Boston Harbor
Everett, United States
05.2019 - 12.2021
Utilized advanced problem-solving skills to quickly resolve dispatch-related issues as they arose.
Contributed insights during team meetings to identify process improvements and enhance collaboration across departments.
Streamlined workflow for improved response times with thorough planning and organization of tasks.
Coordinated closely with other departments to ensure seamless integration of processes across the organization.
Provided exceptional customer service, addressing inquiries promptly and professionally at all times.
Consistently met deadlines for analysis completion, contributing to timely project progression.
Streamlined workflow through planning and organization of tasks, leading to faster response times.
Implemented effective communication systems and protocols, improving overall dispatch efficiency.
Office administrator
Skycom courier
Allston, United States
01.2013 - 02.2019
Managed daily office operations including scheduling, invoicing, and record-keeping to support business continuity.
Coordinated courier logistics and maintained shipment records to enhance on-time delivery and tracking accuracy.
Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
Oversaw inventory and supply ordering to ensure availability and manage costs effectively.
Implemented process improvements to streamline administrative tasks and eliminate bottlenecks.