Highly motivated individual offering several years of experience in warehouse and manufacturing environments. With a strong work ethic, adaptability, and exceptional interpersonal skills. Knowledgeable about equipment operation, materials handling, and documentation. Focused on being productive and safety-minded at all times. Eager to contribute to operations at companies on any scale.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chemical Patch Opr/Utility Worker
Georgia-Pacific
Prosperity, South Carolina
05.2022 - 06.2024
Assisted with installation of new equipment or modifications to existing systems.
Assisted in training employees on proper use of equipment related to utility operations.
Maintained and operated pumps, valves, compressors, boilers, turbines and related equipment.
Completed work orders accurately documenting services provided or repairs made.
Disassembled, cleaned, inspected, repaired, reassembled and tested machinery components.
Monitored water levels in tanks and reservoirs to ensure adequate supply of water for operations.
Tested finished goods prior to shipment according to established protocols.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Trained new employees on proper use of test equipment and inspection techniques.
Performed first article inspection on incoming raw materials.
Conducted root cause analysis investigations when issues arose with production processes or end-products.
Communicated effectively with management regarding progress toward meeting quality objectives.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Wrote detailed reports outlining performance, quality and defect rates.
Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Repaired malfunctions, reassembled items, and performed final tests.
Notified supervisors or other relevant personnel of test or production issues.
Made adjustments to equipment or calibrated instruments to required tolerances.
Assembly Line Worker
Recruiting Solutions
Greenville
01.2022 - 05.2022
Set up and performed hand and automatic assembly operations on components, sub-assemblies, and assemblies
Planned and paced work to meet daily and weekly project or production goals
Operated equipment according to manufacturer instructions and safety requirements
Palletized cases and cartons and shrink-wrapped for shipment
Followed OSHA safety protocol in manufacturing and assembly line duties
Followed good manufacturing practices and sanitation requirements
Sorted and placed materials on racks and shelves according to predetermined sequences
Removed products, machine attachments, and waste material from machines
Counted quantity and inspected completed workpieces to record daily production data
Rotated through different positions to keep the team working efficiently and meet all production targets
Compared grades, colors, and textures of products and materials with color charts and templates to verify conformance to standards
Kept work areas clean by removing debris, sweeping up dust and organizing supplies
Checked the quality of completed products and component materials to comply with manufacturing specifications
Consistently reviewed blueprints and work orders to complete accurate work
Scrutinized materials prior to assembly for defects or non-conformances to specifications
Trained new team members in the specific tasks of each position.
Worked quickly and efficiently while maintaining high standards of quality control.
Communicated effectively with co-workers about production progress throughout shift hours.
Ensured work areas were kept clean and organized at all times.
Followed standard operating procedures while performing tasks on the assembly line.
Ensured compliance with company policies and procedures at all times.
Provided assistance in other departments when needed.
Remote Customer Service Representative Agent
ContactUs
Grindstone
08.2021 - 11.2021
Placed outbound calls to existing members to provide additional consultation on products and services
Processed customer product orders in collaboration with third-party fulfillment vendor
Communicated new and relevant information to customers and followed up on promises
Answered incoming calls and assisted customers with questions
Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies
Navigated multiple systems to identify source of issue
Utilized CRM tools to record, track, and maintain sales records
Resolved customer inquiries, complaints, and issues and used problem solving techniques to provide solutions
Completed and processed paperwork and records and entered important data in company CRM
Implemented best practices in fostering exceptional customer care support and satisfying customers
Answered inbound calls to greet and assist customers with various needs and questions
Advised customers on status of merchandise ordered and arranged for pickup and delivery
Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation
Addressed customer concerns and complaints and resolved issues promptly.
Human Services Assistant
Whitten Center
Clinton
12.2020 - 06.2021
Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
Observed condition of patients by examining, including checking of existing conditions, such as open wounds
Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
Helped residents with daily living tasks including feeding, dressing, and personal hygiene
Responded appropriately to symptoms and behavior
Supported the social and emotional needs of patients by providing caring companionship
Ensured complete documentation when entering data into the EMR system
Exercised patients with limited or no mobility, including individuals with partial or total paralysis
Documented clinical information in patient medical records daily
Applied correct aseptic and sterile techniques and used appropriate personal protective equipment
Maintained confidentiality concerning treatment and personal information
Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
Resupplied patients with personal hygiene items like towels, soap and sheets
Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
Helped patients obtain the necessary services to meet their healthcare needs
Answered telephone promptly and politely provided information and assistance.
Cashier
Scotchman
Newberry
04.2020 - 06.2020
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
Assisted cashiers in balancing cash tills at close of shift
Increased sales of target items by employing excellent upselling and communication skills
Engaged customers and built connections using a positive, upbeat attitude
Cultivated pleasant and cooperative work environment for cashiers
Collaborated well with team members to carry out daily assignments and achieve team targets
Protected business from unnecessary liability by carefully following security and safety standards
Processed cash register transactions by inputting product costs and giving back change
Adhered to all cash handling policies and procedures
Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
Assisted customers with locating items, answering questions and providing direction and service
Returned non-purchased products to shelves and performed general merchandising functions
Bagged and packaged customer orders and purchases
Greeted all customers and provided prompt and friendly service
Solved complaints by customers and issued credits for returned merchandise
Collected payment for customer purchases.
Packer/Sanitation Worker
Kraft Heinz Company - Oscar Mayer
Newberry
09.2019 - 03.2020
Loaded and unloaded packages from vehicles, verified shipments, and completed documentation
Inspected all boxes, crates, and packages for correct labeling
Provided support for the team by working safely to feed material into machines, inspecting products for defects, and packing finished goods in the proper configuration
Established final inspection procedure, resulting in jobs shipped complete, on time, and matching job specifications
Handled chemicals properly to avoid environmental hazards and personnel injuries
Regularly cleaned tooling and sanitation equipment to maintain readiness for cleaning assignments
Cleaned and sanitized equipment, floors, and machinery in production rooms
Disassembled equipment for specified deep cleaning and returned to safe working order with skilled reassembly
Collected and disposed of trash to keep work areas free of debris
Followed equipment sanitation standards carefully to meet guidelines and maximize consumer protections
Flushed, cleaned, and sterilized equipment every shift
Finished all tasks and job duties, adhering to safety guideline to avoid delays.
Utility
Georgia Pacific
Prosperity
07.2017 - 07.2019
Start machines or equipment in order to begin production processes
Operate machinery used in the production process, or assist machine operators
Examine products to verify conformance to quality standards
Load and unload items from machines, conveyors, and conveyances
Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks
Cleaned plant areas and equipment regularly to maintain optimal performance
Conducted scheduled preventive maintenance on conveyors, production machines, and motors
Inspected and troubleshot problems with equipment to identify the root cause of each problem and quickly resolve issues
Applied analytical thinking and problem solving to troubleshoot and resolve issues in production
Worked quickly but safely without accidents or mishaps
Started up assembly and production machinery at start of each shift
Readied finish products for shipping by packing products
Placed labels, company logos, and other exterior parts on finished products
Observed machinery in operation and checked completed products to identify issues affecting proper assembly
Cleaned workstation and removed hazardous material to protect team from unnecessary risks
Inspected finished products to verify conformity to quality standards
Completed basic repairs to restore performance of malfunctioning machine.
Warehouse worker
Valmont
Newberry
03.2016 - 07.2017
I worked at various areas at this plant
I would help the winders make the light poles
Cleaned areas and kept the tool room stocked
Made the resin that we used to make the light poles
Worked at various other stations throughout my department
Collected and packaged items to successfully fulfill orders
Adhered to stacking guidelines to support merchandise integrity and personnel safety
Trained new team members to follow company safety policies and properly report hazards
Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment
Kept inventory rooms and warehouses clean and accessible to maximize productivity
Completed accurate work by carefully measuring, weighing and counting materials
Obtained merchandise from bins or shelves.
Picker/Packer
Renfro
Clinton
08.2015 - 01.2016
Grade, classify, or sort products according to sizes, weights, colors, or other specifications
Remove defects, such as chips, burrs, or lap corroded or pitted surfaces
Check arriving materials to ensure that they match purchase orders, submitting discrepancy reports as necessary
Stack or arrange tested products for further processing, shipping, or packaging
Pack good products into a box and send out for shipping.
Quality Grader
Kraft Heinz Company - Oscar Mayer
Newberry
08.2014 - 08.2015
Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly
Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels
Inspect and remove defective products and packaging material
Planned and performed tasks to meet operational test and evaluation requirements
Analyzed technical input and reports for management on program and application test requirements
Observed line equipment in operation to identify problems and error-causing concerns
Inspected and tested raw materials to meet supplier specifications and production plans
Inspected products for compliance with contract specifications and recognized product defects
Checked raw food items for signs of disease or unacceptable levels of contamination
Assisted condition, size, and weight of commodities to make accurate determinations
Followed instructions and priorities of shipping supervisor to meet daily demand
Filled out forms and papers to record measurement, weight, and product count
Assisted with product rework according to plant expectations
Stacked cartons and trays on pallets and skids using correct stacking pattern
Cleaned warehouse and surrounding areas per 5s standards
Advised supervisor of low levels of pallets, boxes, and tape for shipping department
Completed disinfection work to carry out equipment washes and seasonal cleanings on production equipment
Notified supervisor when quality issues or machine operability problems arose.
Monitored inventory levels and informed management when additional supplies were needed.
Worked quickly and efficiently while maintaining high standards of quality control.
Loaded raw materials into machines for processing according to instructions provided by supervisors.
Pumpkin Patch Utility Worker at Santa Rosa Pumpkin Patch, Morrison Chopping LLSPumpkin Patch Utility Worker at Santa Rosa Pumpkin Patch, Morrison Chopping LLS