TAKIYAH WHITNER
Generalist
Mooresville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
24
24
years of post-secondary education
Work History
Mental Health Counselor
S And H Youth And Adult Services
Charlotte , NC
02.2024 - Current
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Maintained caseload of more than 15 children in public schools and group home placements
Mental Health Counselor
Lifestance Health
Mooresville, NC
05.2023 - 12.2023
- Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Improved outcomes of patients with psychiatric and co-morbid chronic pain conditions.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Maintained caseload of more than 15 children in public schools and group home placements
Lead Behavior Therapist
Continuum Care Services
Charlotte, NC
07.2021 - 05.2023
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Enhanced patient outcomes by developing and implementing evidence-based therapeutic interventions.
- Participated in ongoing education opportunities to stay current with industry trends, integrating new techniques into practice as appropriate.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Managed crisis situations effectively by assessing risk factors and implementing appropriate safety measures when needed.
- Assisted youth in improving self-esteem, communication and coping skills.
Medical Social Worker
Kindred At Home
Gastonia , NC
02.2020 - 04.2021
- Conducted in-home visits to provide supportive services
- Prepared all required treatment records and reports.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Explained medical care options to help families make informed healthcare decisions.
- Proven ability to learn quickly and adapt to new situations
- Resolved problems, improved operations and provided exceptional service
Program Manager
First Gensis Residential Family Care Home
Greensboro , NC
02.2019 - 02.2020
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Skilled at working independently and collaboratively in team environment.
- Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
- Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within group home setting.
- Mentored and coached staff to improve performance and interactions with residents.
- Developed and implemented training programs for staff.
- Streamlined group home operations through effective budget management and resource allocation.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Medical Social Worker
Bayada Home Health
Greensboro , NC
07.2018 - 02.2019
- Prepared all required treatment records and reports.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Managed caseload to satisfy multiple patients with diverse needs.
- Provided patient and family education on available resources and self-care strategies.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
Education
High School Diploma -
Ben L. Smith High School
Greensboro, NC 05.2000 - Current
Skills
Relationship Building
undefinedTimeline
Mental Health Counselor
S And H Youth And Adult Services
02.2024 - Current
Mental Health Counselor
Lifestance Health
05.2023 - 12.2023
Lead Behavior Therapist
Continuum Care Services
07.2021 - 05.2023
Medical Social Worker
Kindred At Home
02.2020 - 04.2021
Program Manager
First Gensis Residential Family Care Home
02.2019 - 02.2020
Medical Social Worker
Bayada Home Health
07.2018 - 02.2019
High School Diploma -
Ben L. Smith High School
05.2000 - Current
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