Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talaia Greene

Charlotte,North Carolina

Summary

Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.

Overview

13
13
years of professional experience

Work History

PRN Private Duty Home Health Aide

Brookdale Assisted Living
05.2023 - Current
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Monitored vital signs regularly, tracking changes in health status and promptly reporting concerns to medical professionals.
  • Provided transportation and appointments management.
  • Provided emotional support to patients and their families during challenging times, exhibiting empathy and understanding.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered companionship and social interaction to patients, enhancing their overall well-being and emotional health.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Eligibility Specialist II

Mecklenburg County Department Of Social Services
12.2010 - Current
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
  • Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
  • Optimized workflow processes through proactive identification of inefficiencies and implementation of targeted improvements.
  • Established databases to track, analyze and automate eligibility application processes.
  • Resolved discrepancies with client applications to verify eligibility.
  • Communicated with people from various cultures and backgrounds on application process.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Assisted clients in overcoming barriers to self-sufficiency through targeted interventions and resource coordination.
  • Coordinated referral services for eligible families, connecting them with vital support systems and resources.
  • Facilitated information and resource exchanges with external agencies to progress client applications.

Caregiver

Home Instead Senior Care Home
09.2013 - 02.2020
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted with daily living activities, running errands, and household chores.

Education

Master of Arts - Healthcare Administration

UNC Wilmington
Wilmington, United States
05.2026

Bachelor of Arts - Social Sciences

University of NC Greensboro
Greensboro, United States
05.2023

Skills

  • Special Needs Care
  • Disability Support
  • Light Housekeeping
  • Goal Setting
  • Patient Health Assessments
  • Family Support and Instruction
  • Records Management
  • Client documentation

Timeline

PRN Private Duty Home Health Aide

Brookdale Assisted Living
05.2023 - Current

Caregiver

Home Instead Senior Care Home
09.2013 - 02.2020

Eligibility Specialist II

Mecklenburg County Department Of Social Services
12.2010 - Current

Master of Arts - Healthcare Administration

UNC Wilmington

Bachelor of Arts - Social Sciences

University of NC Greensboro

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Talaia Greene