Talan Poteat
Danville,VA
Summary
Strong customer service and problem-solving expertise, complemented by attention to detail and creativity. Proven ability to enhance service quality and operational efficiency through procedural improvements. Adaptable and reliable in various roles, ready to contribute to a dynamic team environment.
Overview
7
7
years of professional experience
Work History
Cashier/Flex Associate
Old Navy
Danville, VA
11.2025 - Current
- Processed customer transactions efficiently at point-of-sale systems.
- Assisted customers with product inquiries and store policies.
- Handled returns and exchanges following company guidelines.
- Collaborated with team members to ensure smooth operations.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted with various tasks assigned by management to support team operations.
Worker
Massey's Landscaping
Danville, VA
05.2019 - 10.2025
- Gathered equipment, tools, and materials to use on projects or at work sites.
- Provided excellent customer service to clients, demonstrating strong interpersonal and communication skills.
- Utilized approved work processes to foster quality services and meet company goals.
- Recommended improvements in procedures.
Education
High School Diploma -
Tunstall High School
Danville05-2025
Some College (No Degree) - Business Administration
Danville Community College
Danville09-2026
Skills
- Attention to detail
- Problem-solving
- Customer service
- Creativity and innovation
- Equipment operation
- Customer relations
- Team collaboration
- Sales techniques
- Employee training
- Dependability and reliability
FUTURE PLANS
In the future I plan to get my bachelors in accounting and become a CPA. Once I've become a CPA I plan to either run my own CPA business or work for a company.
Timeline
Cashier/Flex Associate
Old Navy
11.2025 - Current
Worker
Massey's Landscaping
05.2019 - 10.2025
High School Diploma -
Tunstall High School
Some College (No Degree) - Business Administration
Danville Community College