Talan Ramirez
Odessa
Summary
I am a proactive accounting student with excellent customer service and teamwork experience. I started my career at age 15, working nearly two years at a local business, followed by a role at AutoZone at age 17. I gained a GPA above 3.75 while graduating early from high school and Odessa College with an Associate Degree in General Studies. I was accepted into UTPB's BBA in Accountancy program, and I am ready to bring a strong work ethic and dedication to an accounting internship.
Overview
3
3
years of professional experience
Work History
Parts Expert Customer Service Representative
AutoZone
04.2024 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Chef/Shift Lead
Crab City Seafood and Wing Bar/Kokomo Korean Corn
02.2022 - 12.2023
- Coordinated with team members to prepare orders on time.
- Oversaw grill, stove, and oven and cleaned equipment after every shift.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Inventoried food, ingredients, and supply stock to prepare and plan vendor orders.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Education
BBA - Accounting
University of Texas Permian Basin
Odessa, TX05-2026
High School Diploma -
Permian High School
Odessa12-2024
Associate of Arts - General Studies
Odessa College
Odessa, TX12-2024
Skills
- Customer service
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Office
- Adaptability
- Time Management
Timeline
Parts Expert Customer Service Representative
AutoZone
04.2024 - Current
Chef/Shift Lead
Crab City Seafood and Wing Bar/Kokomo Korean Corn
02.2022 - 12.2023
BBA - Accounting
University of Texas Permian Basin
High School Diploma -
Permian High School
Associate of Arts - General Studies
Odessa College
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