Talaya Davidson
Englewood,OH
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Team Leader
Caterpillar
Clayton, Ohio
02.2020 - 03.2026
- Led team meetings to align project goals and enhance communication among team members.
- Coordinated daily operations to streamline workflow and maximize productivity.
- Collaborated with cross-functional teams to streamline project execution.
- Provided training and support to empower team members and drive progress toward objectives.
- Trained new employees on safety protocols and operational procedures.
- Maintained a positive work environment that promoted collaboration between team members.
Hotel Front Desk Clerk
Hampton Inn Suites
Clayton, Ohio
03.2016 - 01.2020
- Managed check-in and check-out processes efficiently for all guests.
- Greeted guests and provided friendly, professional service at front desk.
- Addressed guest inquiries and resolved issues to enhance overall satisfaction.
- Processed payments and managed billing for guest accounts accurately.
- Maintained accurate records of room availability and reservations.
- Coordinated with housekeeping to ensure timely room readiness for guest arrivals.
- Managed customer complaints promptly while adhering to company policies.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Assisted in training new front desk staff on procedures and policies.
Education
High School Diploma -
Gods Teen's High School Inc
Springfield, OH06-2008
Skills
- Project management
- Team leadership
- Strategic planning
- Cross-functional collaboration
- Workflow optimization
- Employee training
- Customer relationship management
- Time management
Affiliations
volunteer work/ Restoration Church of Jesus Christ
*Restore Life/ Serve team/group/Organization
*Restore Life/ Serve team/group/Organization
Timeline
Team Leader
Caterpillar
02.2020 - 03.2026
Hotel Front Desk Clerk
Hampton Inn Suites
03.2016 - 01.2020
High School Diploma -
Gods Teen's High School Inc