TALAYA SANFORD
Hilliard,OH
Summary
Diligent worker with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
3
3
years of professional experience
Work History
Stockroom Worker
Target
05.2023 - 01.2024
- Worked closing shifts
- Stocked store whenever things ran out
- Organized the back stockroom
- Helped on cash register when needed
Cashier
Marshalls
08.2021 - 08.2022
- Managed cash register
- Helped customers register for their credit card
General Dentist Family Practice Shadow
EXPERIENCE COORDINATED THROUGH HCSD CAREER MENTORSHIP PROGRAM
08.2021 - 05.2022
- Shadowed Dr. Walters and dental hygienists
- Observed 60 hours
- Learned dental terms
- Learned about the parts of the adult teeth
- Shadowed Dr. Strickler and Dr. Adam
- Assisted the office staff by cleaning up the OP rooms wherever I was needed
- Observed over 45 hours
- Learned about the maxillary and mandibular teeth
- Reset OP rooms
- Can identify cavities on teeth in an x-ray
Sales Floor Lead
Footlocker
08.2020 - 01.2021
- Managed cash register
- Assisted customers on the sales floor
Education
Bachelor of Science - Biology
Tennessee State University
Nashville, TN05-2026
Skills
- Active listening
- Critical thinking
- Good communication
- Work ethic and integrity
- Workplace cleanliness
- Customer service
Affiliations
- Alpha Lambda Delta - Freshman honors society
- Bloom Academy - Leadership development program for first year women
- Honors college
- Tennessee Louis Stokes Alliance for Minority Participation mentorship/leadership program for minority STEM students
- Pre-Alumni Council
- The National Association of Colored Women's Clubs, Incorporated, Women of Empowerment, The Frankie J. Pierce Federated Chapter
Timeline
Stockroom Worker
Target
05.2023 - 01.2024
General Dentist Family Practice Shadow
EXPERIENCE COORDINATED THROUGH HCSD CAREER MENTORSHIP PROGRAM
08.2021 - 05.2022
Cashier
Marshalls
08.2021 - 08.2022
Sales Floor Lead
Footlocker
08.2020 - 01.2021
Bachelor of Science - Biology
Tennessee State University
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