Talayja Dawson
Saint Stephen,SC
Overview
3
3
years of professional experience
Work History
Fast Food Manager
Bojangles'
2023.01 - Current
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
Fast Food Manager
McDonald's
2022.01 - 2023.01
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Fast Food Crew Member
Taco Bell
2021.02 - 2022.12
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Became familiar with products to answer questions and make suggestions.
Retail Sales Associate
Walgreens
2022.01 - 2022.06
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Waitress
Chill-N-Grill Cafe
2020.08 - 2020.12
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Timberland High School
1418 Gravel Hill Rd, St Stephen, SC 2947905.2022
Skills
- Strategic Goals
- Problem solving
- Department Organization
- Time Management
- Energy and Physical Stamina
- Communication/Teamwork
Timeline
Fast Food Manager
Bojangles'
2023.01 - Current
Fast Food Manager
McDonald's
2022.01 - 2023.01
Retail Sales Associate
Walgreens
2022.01 - 2022.06
Fast Food Crew Member
Taco Bell
2021.02 - 2022.12
Waitress
Chill-N-Grill Cafe
2020.08 - 2020.12
High School Diploma -
Timberland High School