Talbot Baldwin
Fayetteville,NY
Summary
Adaptable professional with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Excellent communication skills, and the ability to work with all groups of people. Organized and motivated individual, driven by a passion for continuous learning, and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Social Media Manger
Sigma Delta Tau National Sorority
Geneseo, NY
01.2025 - Current
- Create engaging content for multiple social media platforms, such as Instagram, TikTok, Facebook, and more.
- Develop and execute social media strategies to promote events, recruitment, and philanthropy events.
- Contact numerous companies and organizations for collaborations and brand deals.
- Engage with the online community, responding to comments and messages to foster a positive sisterhood image.
- Design and execute targeted social media advertising campaigns, optimizing for reach, engagement, and conversion.
- Assist in developing strategies for increasing followership, and engagement rates.
- Manage social media crisis situations, responding promptly to mitigate negative impacts within our sisterhood community.
Server
Calvary Country Club
Manlius, NY
05.2024 - Current
- Provide exceptional fine dining service to members in a high-end, fast-paced environment.
- Continue to make numerous personal connections with the members to ensure a welcoming and respectful environment.
- Maintain a professional and friendly demeanor, ensuring a positive dining experience.
- Ensure that each guest is served courteously, quickly, and efficiently.
- Assisted in training new employees to perform their duties.
- Clean tables and chairs to prepare the dining area for the next customers.
- Communicate effectively with kitchen staff regarding customer allergies or special requests.
- Managed multiple tables simultaneously while delivering high-quality customer service.
- Handle money transactions accurately while following company procedures for handling cash payments.
- Respond efficiently to guest inquiries and complaints in a professional manner.
- Inform customers of daily specials and signature menu items.
Counter Person
Sno Top Icecream
Manlius, NY
03.2023 - 08.2023
- Recommended by previous managers at Stingers Pizza Pub, due to both companies having the same ownership.
- Warmly greeted visitors through our outdoor service to promote great customer service, and a positive ordering experience.
- Processed order transactions and handled debit and cash operations.
- Worked in a fast-paced environment, efficiently managing high customer volumes during peak hours.
- Properly adhered to health department guidelines while preparing food items.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Server/Counter Person
Stingers Pizza Pub
Manlius, NY
07.2022 - 12.2022
- Demonstrated strong multitasking skills by attending to customers in person and on the phone, while prepping food orders, and restocking any needed supplies.
- Handled cash, credit card, and digital transactions efficiently while maintaining accuracy in the register.
- Assisted in food preparation, ensuring high-quality standards, and timely service.
- Greeted customers with a friendly and professional attitude, encouraging a welcoming and comfortable environment.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Handled high-pressure situations with grace and compliance.
- Maintained cleanliness and organization of the counter, dining area, and beverage stations.
Pool Lifeguard
YMCA
Fayetteville, NY
08.2021 - 11.2021
- Received CPR, AED, first aid, and water rescue certifications.
- Complied consistently with pool regulations and policies while maintaining a high level of vigilance to prevent accidents and respond to potential hazards.
- Interacted positively with guests by answering questions about the pool facility or offering advice on aquatic activities.
- Worked collaboratively with the team to ensure and secure an enjoyable environment.
Education
Bachelor of Arts -
SUNY, Geneseo
Geneseo, NY05-2027
High School Diploma -
Fayetteville-Manlius Highschool
Manlius, NY06-2023
Skills
- Social media management
- Data analysis
- Attention to detail
- Problem-solving
- Customer service
- Event planning
- Crisis management
- Teamwork
- Content development
- Collaboration skills
- Photography and Videography
- Safe food handling
- Positive guest interactions
Accomplishments
- Currently a Provisional Member Member of the Geneseo National Honors Society of Neuroscience
- Applauded by Dean of Students for maintaining a GPA of over 3.5
Timeline
Social Media Manger
Sigma Delta Tau National Sorority
01.2025 - Current
Server
Calvary Country Club
05.2024 - Current
Counter Person
Sno Top Icecream
03.2023 - 08.2023
Server/Counter Person
Stingers Pizza Pub
07.2022 - 12.2022
Pool Lifeguard
YMCA
08.2021 - 11.2021
Bachelor of Arts -
SUNY, Geneseo
High School Diploma -
Fayetteville-Manlius Highschool
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