Talea Jackson
Birmingham
Summary
I am motivated and adaptable person professional and person environments with a strong foundation in customer service and team dynamics. Committed to continuous learning and supporting organizational goals through effective communication and collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Worker
UAB Sterne Library
Birmingham
09.2025 - Current
- Organized and maintained library records to enhance accessibility and navigation for users.
- Engaged visitors to effectively promote library programs and events, increasing community participation.
- Answered the office phone to direct inquiries to appropriate individuals.
- Supported faculty with administrative tasks including filing, photocopying, and mail distribution to streamline operations.
Crew Member
Dunkin
Mobile
03.2025 - Current
- Ensured cleanliness and organization in kitchen and customer areas to create a welcoming environment.
- Operated coffee machines and equipment efficiently, contributing to consistent beverage quality.
- Communicated with team members to ensure smooth service during busy hours.
- Stocked supplies and ingredients to meet daily operational needs.
- Addressed customer complaints professionally to enhance customer satisfaction and loyalty.
Redemption Specialist
Surge Entertainment Center
Mobile
12.2023 - 03.2025
- Managed inventory of redemption items, ensuring optimal stock levels to support operations.
- Facilitated effective communication among team members to enhance collaboration.
- Created training materials and conducted training for new team members on position-related procedures.
Education
High School Diploma -
Baker High School
Mobile, AL03-2025
Bachelor of Science - Psychology
Univerysity of Alabama At Birmingham
Birmingham, AL04-2026
Skills
- Data analysis
- Project management
- Effective communication
- Team collaboration
- Customer service
- Time management
- Active learning
- Positive attitude
Certification
MOS - Microsoft Office Specialist
Timeline
Student Worker
UAB Sterne Library
09.2025 - Current
Crew Member
Dunkin
03.2025 - Current
Redemption Specialist
Surge Entertainment Center
12.2023 - 03.2025
High School Diploma -
Baker High School
Bachelor of Science - Psychology
Univerysity of Alabama At Birmingham