Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taleah Arellano

Moab

Summary

Quick responder and innovator who is personable, organized and self reliant in identifying solutions to bring high reliability projects to a successful conclusion. Action oriented with a strong ability to communicate effectively with a variety of audiences. Experienced in a fast paced, ever changing environment, providing dynamic communication. To begin a career early in a field that is challenging and ever changing. To contribute to a team with positivity and dedication.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Moab Physical Therapy & Rehabilitation
01.2023 - Current
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Welcomed customers with friendly greeting, answered general questions.
  • Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Answered central telephone system and directed calls accordingly.
  • Followed up with appropriate parties to obtain prompt payments.

EB Card Services Specialist

Alpine Bank
07.2022 - 01.2023

- Worked closely with Microsoft, Word, Outlook, ETC.

- Answered inbound and outbound phone calls and responded to questions and concerns.

- Used knowledge of services to recommend additional products and offerings to customers.

- Remained calm and professional in stressful circumstances and effectively diffused tense situations.

- Received, sent and edited emails through Microsoft Outlook.

- Maintained confidential customer documentation to prevent data compromise and comply with HIPAA regulations.

- Demonstrated excellent excellent communication skills in resolving product and consumer complaints.



Education

High School Diploma -

Goal Academy
Grand Junction, CO
07.2022

Skills

    - Team collaboration

    - Relationship building

    - Time management

    - Task concentration

    - Computer skills

    - Attention to detail

    -Multitasking and organization

    - Listening skills

    - Customer service

Certification

Letter in Varsity cheerleading.

3.9 GPA honors scholar award

Presidential award

Bronze cord for workeys test


Timeline

Receptionist

Moab Physical Therapy & Rehabilitation
01.2023 - Current

EB Card Services Specialist

Alpine Bank
07.2022 - 01.2023

High School Diploma -

Goal Academy
Taleah Arellano