Quick responder and innovator who is personable, organized and self reliant in identifying solutions to bring high reliability projects to a successful conclusion. Action oriented with a strong ability to communicate effectively with a variety of audiences. Experienced in a fast paced, ever changing environment, providing dynamic communication. To begin a career early in a field that is challenging and ever changing. To contribute to a team with positivity and dedication.
- Worked closely with Microsoft, Word, Outlook, ETC.
- Answered inbound and outbound phone calls and responded to questions and concerns.
- Used knowledge of services to recommend additional products and offerings to customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Received, sent and edited emails through Microsoft Outlook.
- Maintained confidential customer documentation to prevent data compromise and comply with HIPAA regulations.
- Demonstrated excellent excellent communication skills in resolving product and consumer complaints.
- Team collaboration
- Relationship building
- Time management
- Task concentration
- Computer skills
- Attention to detail
-Multitasking and organization
- Listening skills
- Customer service
Letter in Varsity cheerleading.
3.9 GPA honors scholar award
Presidential award
Bronze cord for workeys test