Diana Vazquez
Powder Springs
Summary
Dedicated and dependable customer service professional with extensive experience in fast-paced, customer-facing environments. Proven ability to greet guests warmly, manage transactions efficiently, and multitask effectively while maintaining a positive and organized front desk atmosphere.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Peach State Pediatrics
07.2025 - Current
- - Greeted patients and families in a professional, friendly manner at the front desk
- - Scheduled appointments, checked patients in and out, verified patient demographics, and verified insurance coverage
- - Answered multi-line phones, and, handled faxing of medical documents.
- - Maintained patient confidentiality, followed HIPAA guidelines, and multitasked efficiently in a fast-paced medical office
- - Assisted with clerical tasks including filing, scanning, faxing, and organizing records
Front of House Team Member
Chick-fil-A
10.2022 - 08.2023
- - Greeted and assisted customers in a high-volume environment while maintaining a friendly and professional demeanor
- - Managed cash register operations, processed payments accurately, and handled customer orders
- - Answered questions, resolved concerns, and ensured customer satisfaction
- - Maintained a clean, organized front-of-house area following company standards
- - Worked collaboratively with team members to ensure efficient service
Education
High School Diploma -
Hiram High School
Hiram, GA05-2023
Skills
- Effective communication with patients
- - Front desk operations
- - Appointment scheduling
- Professional phone communication
- - Cash handling
- - Checking patients in and out
- - Multitasking in fast-paced environments
- - Team collaboration
- - Attention to detail
- - Time management
- - Respectful, friendly, and professional demeanor
- - Strong problem-solving skills
Languages
English
Spanish
Timeline
Medical Receptionist
Peach State Pediatrics
07.2025 - Current
Front of House Team Member
Chick-fil-A
10.2022 - 08.2023
High School Diploma -
Hiram High School