Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Taleah Monae Tedrow

Primrose Schools
Mckinney,TX
Taleah Monae Tedrow
1
Certification
11
years of professional experience

Customer-focused professional with 10+ years of experience in communication, collaboration, healthcare support, patient-facing services, and fast-paced customer service environments. Skilled in assisting guests, resolving conflicts with professionalism, and creating positive experiences for both customers and coworkers. Reliable, dependable, and driven to exceed expectations in every role. I choose gratitude, kindness, and a positive attitude each day, and I genuinely enjoy making others feel welcomed, valued, and cared for. I am seeking an opportunity to be the face of an organization by creating a warm, professional, and helpful environment. I have a true passion for hospitality and serving others, and I take pride in representing a company with integrity, professionalism, and excellence.

Work History

Lead Infant Teacher

8 Months
Primrose Schools | 11.2025 - 07.2026
  • Implemented age-appropriate lesson plans to foster cognitive and social development.
  • Supervised classroom activities, ensuring a safe and nurturing environment for infants.
  • Collaborated with parents to discuss children's progress and address concerns effectively.
  • Trained and mentored new staff on best practices in infant care and education.
  • Maintained compliance with health and safety regulations to ensure optimal classroom conditions.
  • Conducted regular assessments to evaluate each child's growth and learning trajectory.
  • Kept classroom and feeding areas clean, neat, and safe.
  • Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
  • Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
  • Managed inventory of classroom supplies, ensuring all necessary materials were readily available for planned activities and lessons.
  • Assisted administration by covering front desk duties during peak hours. Supported families with check-in and check-out processes for children. Managed phone inquiries and provided information as needed.

Lead Teacher

2 Years 3 Months
Xplor Preschool & School Age Care | 05.2023 - 08.2025
  • Designed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a positive classroom environment encouraging collaboration and respect among students.
  • Mentored new teachers, providing guidance on effective classroom management strategies.
  • Collaborated with parents to discuss student progress and address individual educational needs.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.

Barista and Cashier

3 Months
White Rock Coffee | 02.2023 - 05.2023
  • Crafted high-quality espresso beverages, ensuring consistency and flavor precision.
  • Managed inventory levels, minimizing waste through effective stock rotation practices.
  • Enhanced customer experience by providing personalized recommendations based on preferences.
  • Resolved customer complaints efficiently, maintaining high satisfaction ratings in feedback surveys.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Restaurant Server

1 Year 9 Months
The Peoples Last Stand | 05.2021 - 02.2023
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Managed multiple tables efficiently while maintaining attention to detail and order accuracy.
  • Collaborated with kitchen staff to expedite food preparation and enhance service delivery.
  • Thrived in dynamic, fast-paced environments, adapting quickly to changing priorities.
  • Trained new servers on menu offerings, restaurant protocols, and customer engagement techniques.
  • Resolved guest complaints promptly, upholding restaurant's reputation for quality service.
  • Streamlined workflow processes during peak hours to maximize efficiency and minimize wait times.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Room Service Host

2 Years 1 Month
Medical City Frisco | 04.2019 - 05.2021
  • Ensured adherence to dietary restrictions as prescribed by patient doctors.
  • Facilitated collaboration with doctors and nutritionists to ensure patient health and safety standards were met.
  • Facilitated collaboration among chef and kitchen staff to optimize food line coordination.
  • Facilitated patient care by providing attentive hospitality and support during their visits.
  • Facilitated inbound and outbound phone communications to manage patient orders.
  • Assisted in maintaining cleanliness and organization of inventory. Supported restocking efforts to ensure product availability. Performed routine cleaning tasks to uphold hygiene standards.

Customer Service Supervisor

2 Years 11 Months
Albertsons Market | 04.2016 - 03.2019
  • Progressed from cashier to supervisor, recognized for dedication and exceptional performance.
  • Supervised daily operations to ensure exceptional customer experiences and service quality.
  • Trained and mentored team members on effective communication and problem-solving techniques.
  • Collaborated with management to develop strategies for improving operational efficiency and customer satisfaction.
  • Implemented new procedures that streamlined workflows, enhancing overall team productivity.
  • Resolved escalated customer issues by employing conflict resolution skills to foster positive outcomes.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Administered detailed cash reconciliation at closing, confirming total amounts in safe to safeguard financial operations.

Cashier

10 Months
Chick Fil A | 05.2015 - 03.2016
  • Processed customer transactions accurately and efficiently.
  • Provided exceptional customer service, enhancing overall dining experience.
  • Maintained cleanliness and organization of front counter area.
  • Assisted in training new team members on operational procedures.

Education

- Sonography/Ultrasound

Collin County Community College | Mckinney | 07.2026

I am currently taking my pre reqs to become an OB/GYN Ultrasound Technician.

Skills

Organization skills
Time management
Telephone skills
Professional demeanor
Service-oriented mindset
Front desk operations
Multitasking and prioritization
Customer service
Reliability and punctuality
Cash handling accuracy
Professional appearance
Teamwork and collaboration
Problem-solving
Attention to detail
Critical thinking

Certification

Cpr

Timeline

Lead Infant Teacher

Primrose Schools
11.2025 - 07.2026Read More

Lead Teacher

Xplor Preschool & School Age Care
05.2023 - 08.2025Read More

Barista and Cashier

White Rock Coffee
02.2023 - 05.2023Read More

Restaurant Server

The Peoples Last Stand
05.2021 - 02.2023Read More

Room Service Host

Medical City Frisco
04.2019 - 05.2021Read More

Customer Service Supervisor

Albertsons Market
04.2016 - 03.2019Read More

Cashier

Chick Fil A
05.2015 - 03.2016Read More

Collin County Community College

from Sonography/Ultrasound
Read More
Taleah Monae Tedrow