Taleejah Watt
Brooklyn,NY
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, customer support, organizing and problem solving.
Overview
8
8
years of professional experience
Work History
Team Member
Target
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
CASHIER , BARISTA
STARBUCKS
06.2022 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained clean and organized workspaces for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Optimized beverage presentation through creative garnishing techniques, elevating visual appeal of each drink served.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Lifted up to [20] pounds at once and used hand truck to move heavier loads.
CASHIER , CUSTOMER SERVICE ASSOCIATE
DUENE READE/WALGREENS
04.2021 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained clean and organized workspaces, promoting welcoming environments for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Lifted up to 30 pounds at once and used hand truck to move heavier loads.
CASHIER
BURLINGTON COAT FACTORY
02.2020 - 02.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained clean and organized store environment, enhancing overall shopping experiences for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers
- Promoted special offers and events by engaging with customers on sales floor, driving awareness of promotions and boosting sales conversion rates.
- Demonstrated expertise in various product categories resulting in a go-to resource for customers seeking advice on product selection.
CASHIER SERVER
HIGHER LEVEL RESTAURANT AND LOUNGE
07.2017 - 07.2019
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
CASHIER PAID INTERN
MAGNOLIA BAKERY
03.2019 - 05.2019
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained clean and sanitary workspaces, adhering to strict health and safety standards for optimal work conditions.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Utilized organizational skills to maintained orderly pantry systems, simplifying ingredient retrieval during busy shifts.
- Followed recipe guidelines meticulously, ensuring consistent flavor profile for signature dishes.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Education
No Degree - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
06.2024
High School Diploma -
GEORGE WESTINGHOUSE HIGH SCHOOL
06.2019
Skills
- Product restocking
- Payment Processing
- Cash Handling
- POS Systems
- Time management skills
- Product Knowledge
- Inventory Management
- Reports and documents
- Cleaning and sanitizing
- Loyalty Program Promotion
- Complex Problem-Solving
Education
false
Timeline
Team Member
Target
08.2024 - Current
CASHIER , BARISTA
STARBUCKS
06.2022 - 02.2024
CASHIER , CUSTOMER SERVICE ASSOCIATE
DUENE READE/WALGREENS
04.2021 - 10.2023
CASHIER
BURLINGTON COAT FACTORY
02.2020 - 02.2021
CASHIER PAID INTERN
MAGNOLIA BAKERY
03.2019 - 05.2019
CASHIER SERVER
HIGHER LEVEL RESTAURANT AND LOUNGE
07.2017 - 07.2019
High School Diploma -
GEORGE WESTINGHOUSE HIGH SCHOOL
No Degree - Baking And Pastry Arts
Auguste Escoffier School of Culinary Arts
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