Ta'leha Henderson
Summary
Seeking a position where my customer's service capabilities and experiences would be harnessed and enhanced for a greater challenge while contributing to the productivity of the hospital.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Support Assistant
Grant Medical Center
03.2024 - Current
- Maintaining an professional relationship with the patient while providing patient care and being passionate, caring, and comforting. Assists the RN with their needs. Deliver front-office administrative support, share general information and employed clinical knowledge when assisting patients. Continue to gained furthered knowledge by taking part in employee training and taking classes to improve skills.
Patient Transport
Nationwide Children's Hospital
03.2022 - 08.2022
- Understanding the hospital layout in order to transport patients to required destinations. Ability to follow the protocols required of each transport in a timely manner, while being accommodating to each patient.
Customer Service Rep
Journeys
06.2021 - 11.2022
- Worked within the footwear and accessories department. Performed cleaning, organization and stocking activities in assigned departments. Built a rapport with customers to understand their footwear needs and provide recommendations based on style or uses.
Sales Associate
Footlocker
03.2021 - 09.2021
- Provided high levels of customer satisfaction by being knowledgeable on all products offered. Maintained personal and productivity goals.
Cashier
Walmart
11.2019 - 12.2020
- Knowledge of cash registers and scanners, store locations and merchandise. Interpersonal skills dealing with mass number of everyday customers remedial Tasks (when shortened staff).
Education
Columbus State Community College
Columbus, Ohio09.2024
High School Diploma -
Ohio Distance & Electronic Learning Academy
Columbus, Ohio06.2022
Skills
- Good communicational skills
- Highly organized
- Good interpersonal relation
- Ability to beat deadlines
- Ability to work under pressure
- Ability to work with or without supervision
- Patient confidentiality
- Time Management
- Medical terminology knowledge
Certification
Completion of the American Heart Association Basic Life Support (CPR and AED) Program.
Timeline
Patient Support Assistant
Grant Medical Center
03.2024 - Current
Patient Transport
Nationwide Children's Hospital
03.2022 - 08.2022
Customer Service Rep
Journeys
06.2021 - 11.2022
Sales Associate
Footlocker
03.2021 - 09.2021
Cashier
Walmart
11.2019 - 12.2020
Columbus State Community College
High School Diploma -
Ohio Distance & Electronic Learning Academy
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