Experienced massage therapist known for exceptional problem-solving skills and effective communication. Successfully delivered personalized therapeutic treatments while ensuring compliance with industry standards. Ready to leverage expertise to enhance client wellness and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Massage Therapist
Harbor Health and Massage
Holland
03.2022 - 02.2026
Hours per week: 20-35
Educated clients on wellness practices and self-care techniques, improving their overall health outcomes.
Provided therapeutic massage treatments, including Swedish, deep tissue, and sports massages.
Formulated targeted massage plans based on clients' physical histories and current concerns.
Addressed client discomfort and pain issues prior to each session for personalized care.
Maintained a clean and organized treatment environment, adhering to strict safety protocols.
Recommended follow-up visits and tailored services, fostering long-term client wellness and satisfaction.
Enhanced client loyalty and retention through exceptional service and positive interactions, contributing to increased sales.
Supported front desk staff by performing administrative tasks, ensuring efficient operations.
Team Lead
OMT Vehyl
Holland
09.2018 - 05.2021
Hours per week: 40+
Led team in daily operations, optimizing workflow and ensuring timely task completion.
Collaborated with cross-functional teams to align operational strategies with business objectives.
Mentored junior staff, providing guidance on best practices and skill development.
Trained new staff in relevant processes and procedures to enhance performance.
Managed conflict resolution within the team, fostering a positive work environment.
Oversaw inventory management, maintaining optimal stock levels and organization.
Ensured compliance with industry standards and regulations for operational integrity.
Earned promotion to leadership position through demonstrated work ethic and commitment.
Education
Bachelor of Arts - Exercise Science
Olivet College
Olivet, MI
08-2018
Certificate For Massage Therapy Technician - Massage Therapy
Blue Heron Academy
Grand Rapids, MI
03-2022
Skills
Myofascial release
Therapeutic techniques
Client assessment
Treatment planning
Safety compliance
Wellness education
Professionalism and ethics
Continuing education
Time management
Attention to detail
Inventory management
Service optimization
Effective communication
Conflict resolution
Emotional intelligence
Problem solving
Physical strength
Customer relationship management
Languages
Spanish
Limited
German
Elementary
Certification
Massage Therapy Michigan License
Accomplishments
Olivet College P.E.K. Honors Seminar 2015-2018
Olivet College ITA Scholar Athlete Award Recipient 2015-2017
Olivet College Jare Klein Excellence Award 2016-2018
Olivet College Most Improved Men's Varsity Tennis Player Award Spring 2016
Timeline
Massage Therapist
Harbor Health and Massage
03.2022 - 02.2026
Team Lead
OMT Vehyl
09.2018 - 05.2021
Bachelor of Arts - Exercise Science
Olivet College
Certificate For Massage Therapy Technician - Massage Therapy