Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talesia Hudson

Crestview,FL

Summary

Proactive and versatile technology professional with a strong background in software development, system administration, and technical support. Recognized for exceptional problem-solving abilities and fostering robust relationships with clients and team members. Committed to driving team success through effective collaboration and continuous learning, consistently delivering high-quality results in fast-paced environments. Aiming to leverage adaptability and customer-focused approach to contribute significantly to organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director, Strategic Logistics and Supply Chain Management

Air Force
Scott AFB, IL
10.2023 - 06.2025
  • Oversaw management operations for logistics and supply chain personnel.
  • Developed alliance with 618th Air Operations Center to enhance expert integration.
  • Streamlined procurement processes by engaging with eight depots to ensure timely delivery of parts for 407 C-17 aircraft.
  • Managed sourcing operations for team of 14 to fulfill 10,000 crucial orders.
  • Expedited the procurement of four vital parts for an Air Force Reserve Command (AFRC) unit
  • Worked alongside HQ AMC Logistics Directorate (A4) to advance field-level programs.
  • Collaborated with three depots to resolve 52 critical C-17 fire bottle shortages
  • Earned professional recognition in Agile Leadership through a $15,000 investment.
  • Facilitated team-building activities to strengthen diversity initiatives.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Led cross-functional teams in the development of innovative solutions to complex problems.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Streamlined supply chain management to reduce costs and improve efficiency.
  • Facilitated professional development programs to build a high-performing team.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Cultivated relationships with stakeholders to secure support and funding for key initiatives.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.

Stock Control Manager

United States Air Force, USAF
Scott AFB, IL
05.2023 - 09.2023
  • Managed and controlled inventory levels
  • Provided expert guidance on enterprise stock control requirements
  • Participated in weekly meetings with senior management team members.
  • Conducted regular meetings with staff to discuss progress on projects.
  • Initiated and implemented new administrative processes to improve efficiency.
  • Collaborated with other departments to develop innovative solutions to problems.
  • Maintained records of employee attendance and performance.
  • Trained, coached and mentored military units to improve readiness and training.
  • Resolved customer complaints in an efficient and professional manner.
  • Created presentations for internal departments or external clients.
  • Prepared reports on operational activities for upper management review.
  • Responded quickly and efficiently to emergency situations requiring immediate attention.
  • Monitored workflow to ensure deadlines were met in a timely manner.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.

Quality Assurance Manager

Air Force
Hurlburt Field, FL
06.2021 - 05.2023
  • Led a team of 10 personnel across seven Air Force Specialty Codes (AFSCs)

Managed inspection of over 3,000 processes to maintain quality assurance.

  • Orchestrated the merger of two major stock control operations
  • Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
  • Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
  • Supervised and guided inspectors, technicians, and other staff.
  • Led cross-functional teams in conducting detailed product audits, identifying quality issues and ensuring compliance with specifications.
  • Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
  • Investigated customer feedback and developed strategies for addressing complaints quickly and efficiently.
  • Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.
  • Monitored product trends and suggested changes.
  • Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Led sustainability initiatives within the quality department, focusing on waste reduction and improving environmental impact.
  • Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
  • Participated in meetings with customers regarding product specifications or other quality-related topics.
  • Directed the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies.
  • Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
  • Established procedures and quality standards.
  • Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
  • Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
  • Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
  • Kept records of quality reports and statistical reviews.
  • Documented all findings from investigations into non-conformances in order to track progress towards resolution.
  • Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
  • Monitored production activities for conformance to established quality requirements.
  • Reviewed current standards and policies.
  • Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
  • Developed and implemented comprehensive quality assurance policies and procedures to meet industry standards and regulatory requirements.
  • Developed and implemented quality assurance policies and procedures.
  • Fielded customer complaints and rectified service issues.
  • Developed and implemented quality control processes to improve product reliability.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Established and accomplished goals for improvements in profits, quality and delivery.
  • Collaborated with cross-functional teams to develop strategies for improving product quality.
  • Collected and analyzed production samples to evaluate quality.
  • Evaluated supplier performance against pre-defined criteria and negotiated contract terms accordingly.
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff.
  • Analyzed data from quality control testing to identify areas of improvement.
  • Created, edited, and updated project manuals and technical documentation used by entire QA team.
  • Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
  • Reviewed customer complaints and identified trends in order to develop corrective action plans.
  • Maintained records of all test results and monitored trends over time in order to detect potential problems early on.
  • Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Assisted with customer requests and answered questions to improve satisfaction.

Executive Administrative Officer

Air Force
Hurlburt Field, FL
12.2019 - 05.2021
  • Managed administrative functions for 350 personnel across 8 Air Force Specialty Codes (AFSCs)
  • Provided high-level administrative support to the Commander
  • Developed strong relationships with customers through excellent customer service skills.
  • Updated databases with current contact information for employees, customers.
  • Maintained confidential files related to personnel records and other sensitive documents.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Organized and maintained complex calendars, including scheduling meetings, conference calls, and travel arrangements.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Acted as point of contact for outside vendors providing services to the company.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Greeted guests upon arrival at the office; provided tours of the facility when needed.
  • Developed spreadsheets using Microsoft Excel for tracking employee performance metrics.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Provided executive-level administrative support to the President of the company.
  • Created presentations for monthly staff meetings, as well as other special events or projects.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Developed policies and procedures to improve office operations.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Assisted with research projects as requested by senior management team members.
  • Generated weekly activity reports summarizing progress on key initiatives.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Answered incoming calls in a professional manner; responded to inquiries from clients, vendors.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Coordinated internal and external communications to ensure timely and accurate delivery of information.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Served as liaison between departments within the organization; coordinated interdepartmental activities.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Identified needs of customers promptly and efficiently.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Updated and maintained databases with current information.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.

Supply Chain Manager - Warehouse Operations

Air Force
Hurlburt Field, FL
12.2018 - 11.2019
  • Managed the receipt, storage, and issuance of supplies and equipment
  • Supervised a team of 19 personnel
  • Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions.
  • Coordinated with suppliers to ensure raw materials met quality standards and delivery schedules.
  • Reviewed and updated supply chain practices in accordance with new or changing environmental policies, standards and regulations.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
  • Oversaw warehouse operations including receiving, storage, packing, unpacking, shipping, receiving functions.
  • Analyzed information about supplier performance or procurement program success.
  • Managed cross-border logistics, including customs compliance and international shipping regulations.
  • Determined inventory goals, product stock, and risk management objectives and oversaw techniques to maximize inventory.
  • Determined appropriate equipment and staffing levels to load, unload and move materials.
  • Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Implemented processes for order tracking and tracing from vendor through customer delivery.
  • Managed end-to-end supply chain operations, ensuring timely delivery of products.
  • Ensured compliance with regulatory requirements and industry standards across all supply chain processes.
  • Liaised with carriers regarding shipment issues; resolving discrepancies between carriers' invoices and records.
  • Directed logistics operations, including warehousing and transportation, to enhance distribution efficiency.
  • Tracked shipments to ensure on-time deliveries while minimizing transit costs.
  • Maintained accurate records of all transactions within the supply chain system.
  • Created reports summarizing supply chain operations such as inventory levels and shipping schedules.
  • Oversaw inventory management, optimizing stock levels to meet production demands while minimizing holding costs.
  • Led supply chain process improvement initiatives, resulting in increased operational effectiveness.
  • Led supplier relationship management efforts, fostering partnerships that enhanced supply chain resilience.
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Personal Protective Equipment Manager

United States Air Force, USAF
Hurlburt Field, FL
12.2015 - 11.2016
  • Reduced downtime in operations by performing proactive maintenance on equipment.
  • Maintained clean and organized facilities.
  • Performed equipment maintenance and repairs.
  • Trained team members effectively to maintain
  • Oversaw logistics for equipment worth $20 million, maintaining operational readiness for various deployments.
  • Directed oversight of 178,000 vital inventory items, achieving flawless precision for 4,300 team members.
  • • Coordinated the distribution of protective equipment valued at $2 million for special operations, ensuring mission readiness for 421 personnel.
  • Implemented system to manage shelf life of 1,000 items, leading to $1.3 million cost savings through minimized waste.

Education

Bachelor of Arts - Organizational Management

University of Arizona Global Campus
Chandler, AZ
09-2022

Associate Of Applied Science - Logistics And Materials Management

Community College of The Air Force
Montgomery, AL
01.2017

Skills

  • Logistics Management
  • Supply Chain Optimization
  • Quality Assurance
  • Leadership Development
  • Process Improvement
  • Time management
  • Analytical thinking
  • Conflict resolution
  • Organizational skills
  • Attention to detail
  • Relationship building
  • Problem resolution
  • Customer relations
  • Verbal communication
  • Organization and time management
  • Research
  • Public speaking
  • Interpersonal communication
  • Cultural awareness
  • Project planning
  • Focused in High-Pressure Situations
  • Verbal and written communication
  • Decision-making
  • Strategic planning

Certification

Logistics Readiness Quality Assurance Course 143 - 09/2021

Certified Agile Leadership for Teams, Scrum Alliance - 03/2024

Timeline

Director, Strategic Logistics and Supply Chain Management

Air Force
10.2023 - 06.2025

Stock Control Manager

United States Air Force, USAF
05.2023 - 09.2023

Quality Assurance Manager

Air Force
06.2021 - 05.2023

Executive Administrative Officer

Air Force
12.2019 - 05.2021

Supply Chain Manager - Warehouse Operations

Air Force
12.2018 - 11.2019

Personal Protective Equipment Manager

United States Air Force, USAF
12.2015 - 11.2016

Bachelor of Arts - Organizational Management

University of Arizona Global Campus

Associate Of Applied Science - Logistics And Materials Management

Community College of The Air Force
Talesia Hudson