TA'LEXUS CHRISTIAN
Washington,US
Summary
Diligent and responsible professional with a proven track record in delivering exceptional customer service. Valuable experience in both front-of-house (FOH) and back-of-house (BOH) roles demonstrates versatility and adaptability in fast-paced environments. Highly organized and dependable, showcasing an unwavering commitment to team success, streamlined business operations, and fostering customer loyalty. Recognized for a strong work ethic and the ability to thrive under pressure while maintaining a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern
KBEC Group
Washington, DC
06.2024 - 09.2024
- Assisted in preparing reports by compiling and summarizing project findings accurately.
- Supported team members by organizing meeting notes and distributing action items promptly.
- Participated in training sessions to enhance skills relevant to project management tools.
Intern
AICA
Washington, DC
01.2024 - 04.2024
- Recorded and organized data for accurate tracking of project activities.
- Communicated effectively with team members to clarify tasks and expectations.
- Utilized software tools to manage project timelines and documentation efficiently.
Cashier
Ross Dress for Less and Shake Shack
Washington, DC
02.2020 - 10.2020
- Greeted customers entering store and responded promptly to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
Target
Washington, DC
09.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Administrative Assistant
DC Department of Behavioral Health
Washington, DC
06.2018 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
High School Diploma -
Washington Metropolitan High School
Washington06.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and Punctuality
- Order Taking
- Professionalism and Courtesy
- Conflict Resolution
- Office Administration
- Microsoft Word
- Time Management
- Fast learner
Certification
- OSHA 10 General Industry Safety and Health
Languages
English
Timeline
Intern
KBEC Group
06.2024 - 09.2024
Intern
AICA
01.2024 - 04.2024
Cashier
Ross Dress for Less and Shake Shack
02.2020 - 10.2020
Sales Associate
Target
09.2019 - 12.2019
Administrative Assistant
DC Department of Behavioral Health
06.2018 - 08.2018
High School Diploma -
Washington Metropolitan High School