TALIA Davis
Schertz,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
RDA Clinical Lead
Becher and Gil Orthodontics
Austin, TX
06.2022 - Current
- Analyzed clinical data related to patient treatment plans and outcomes.
- Established clean, sterile and welcoming environment for patients.
- Participated in the development of patient treatment plans with the orthodontist.
- Updated patient records with new data and treatment information.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Instructed staff members on proper use of dental instruments and techniques for patient care.
- Enforced safety regulations while performing complex tasks like adjusting braces or installing brackets.
- Assisted in managing patient emergencies effectively.
- Scheduled patient appointments and managed follow-up care.
- Supported office administrative tasks such as answering phones and filing patient documents.
- Provided feedback on performance improvement initiatives within the clinic.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Developed strategies to increase patient satisfaction through improved customer service.
- Supervised a team of orthodontic assistants and provided guidance to ensure adherence to policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
RDA
TOTS TO TEENS
Lytle, TX
04.2020 - 06.2022
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Took dental x-rays and impressions of patients' teeth as directed by orthodontist.
- Documented patient records during procedures and added notes taken to treatment chart.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Maintained cleanliness and organization of the orthodontic treatment area.
- Conducted preliminary mouth exams and reported findings to the orthodontist.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Supported office administrative tasks such as answering phones and filing patient documents.
- Created and fit dental appliances for patients. adjusting as necessary.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
RDA Clinical Specialist
Stone Oak Orthodontics
San Antonio, TX
05.2018 - 11.2021
- Utilized dental software to update patient records and process digital images.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Recorded treatment information in patient records.
- Created and fit dental appliances for patients. adjusting as necessary.
- Assisted in managing patient emergencies effectively.
- Scheduled appointments for patients based on availability of doctors' time slots.
- Maintained patient comfort during dental procedures.
- Communicated with other medical professionals regarding patient care needs.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
- Maintained sterilization of instruments according to OSHA standards.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
RDA
Medina Orthodontics
San Antonio, TX
08.2015 - 08.2017
- Assisted with the fitting and adjustment of orthodontic appliances.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Cleaned and sterilized instruments before and after each use.
- Conducted preliminary mouth exams and reported findings to the orthodontist.
- Documented patient records during procedures and added notes taken to treatment chart.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Maintained accurate records of patient treatment plans, progress notes, x-rays, photographs and impressions.
- Provided chair-side assistance to the orthodontist during patient visits.
- Assisted with the placement and removal of braces, arch wires, elastic bands and other appliances.
Education
Dental Assisting Diploma -
Diablo Valley College
Pleasant Hill, CA01.2009
Skills
- Team management
- Accountability
- Practice culture leadership
- Motivation influence
- Interpersonal skills
- Communication skills
- Problem solving
- Relationship building
- Organizational skills
- Multitasking
- Information sharing
- Feedback management
- Scheduling coordination
- Clinical coordination
- Idea contribution
- Trust building
- Hiring assistance
- Performance reviews
- Goal setting
- Clinical decision making
- Clinical expertise
- Quality improvement
- Staff training and development
- Orthodontic expertise
- Adaptable mindset
Timeline
RDA Clinical Lead
Becher and Gil Orthodontics
06.2022 - Current
RDA
TOTS TO TEENS
04.2020 - 06.2022
RDA Clinical Specialist
Stone Oak Orthodontics
05.2018 - 11.2021
RDA
Medina Orthodontics
08.2015 - 08.2017
Dental Assisting Diploma -
Diablo Valley College
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