Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talia Edmonston

Pensacola

Summary

I am a positive, hard worker, with a strong work ethic. I work well independently and as part of a team. I am highly dependable, organized and efficient. I am goal orientated and can prioritize tasks and meet deadlines. I have strong interpersonal skills.

Overview

19
19
years of professional experience

Work History

Insurance Specialist II

DFS, Division of Workers Compensation Compliance
04.2021 - Current

Reviewing business records/assisting Facilitator

Reviewing & Uploading all investigative uploads into AITS

Uploading business records and imputations into AITS

Sending enforcement documents via E-certified mail

Processing exemption applications

Assisting and Helping Employers in the lobby

Processing Penalty payments


Insurance Specialist I

DFS, Division of Workers Compensation Compliance
11.2015 - 03.2021
  • Uploading investigative files
  • uploading employer records
  • handling certified mail
  • assisting customers with questions, answering telephone and assisting all employers with exemptions
  • processing exemption applications
  • processing revocation forms
  • processing penalty payments
  • Uploading referrals, and gathering requested investigative files for Insurance Fraud investigators.


Administrative Secretary

Dept. of Financial Services Div. Insurance Fraud
04.2006 - 11.2015
  • Sending and receiving all mail, prepping and filing all investigative case files, managing file room, sending 626 demand letters to insurance companies, answer all telephone lines, entered referrals into the ACISS program, maintain all office inventory, ordered all office supplies, and assisted all Fraud Investigators, Lieutenant and Captain


Education

Diploma -

B.T. Washington High School

Cosmetology

Pensacola Junior College
08.2005

Salon Management

Pensacola Junior College
08.2005

Clerical

Pensacola Junior College
05.2005

Skills

  • Proficient in Microsoft Office, Adobe Acrobat Pro, Cisco Phone System, Outlook, AITS, and CCAS
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Timeline

Insurance Specialist II

DFS, Division of Workers Compensation Compliance
04.2021 - Current

Insurance Specialist I

DFS, Division of Workers Compensation Compliance
11.2015 - 03.2021

Administrative Secretary

Dept. of Financial Services Div. Insurance Fraud
04.2006 - 11.2015

Cosmetology

Pensacola Junior College

Salon Management

Pensacola Junior College

Clerical

Pensacola Junior College

Diploma -

B.T. Washington High School
Talia Edmonston